Latest member question: valuations
A member would be interested to know if you obtain a valuation on re-let for intermediate properties? Can you help? Let us know below.
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Latest member question: communal energy supplies
A member would be interested to hear from other providers with properties that have a communal gas and electric supply. How have you approached conversations regarding the £400 rebate from the government and how as a landlord, that should be…
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Latest member question: management structures
An HQN member is keen to find out about different management structures for organisations with between 5,000 and 12,000 properties. They are looking at sharing their senior management arrangements with another council and would like to find out about approaches…
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Latest member question: barbeques
Our policy regarding barbeques in communal areas including gardens has always been a blanket no due to the fire risk, complaints from other residents, etc. However, we are reviewing this decision currently and wondered if any members could share their…
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Latest member question: What impact will a high RPI have on the shared ownership market?
On 22 June 2022 the office of national statistics announced that May’s 12-months CPI was 9.1% and the RPI was 11.7%. the sectors rent formula for general needs and sheltered housing is based on September’s CPI plus 1%. So we…
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Latest member question: feedback on IT software for income teams
A member would be interested to hear if anyone has carried out a survey about their income collection IT system to gather feedback from colleagues in their income teams?
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Latest member question: licenses and service charges
A member would be interested to hear from others who manage licensee’s, issue licenses for supported housing/hostels and if they charge a fixed or variable service charge?
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Latest member question: lettable standards
A member is looking to review and refresh their lettable standard and would like to hear from others about their standard and any best practice. Can you help?
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Latest member question: void performance
A member is keen to compare void performance and would be grateful if you could complete this short survey.
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Latest member question: housing allocation policies and managing non-priority applicants
As a local housing authority, we are reviewing our housing allocations policy. We would like to hear from other local authority members how the manage interest from those seeking housing who are not classed as a priority under Part 6…
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