Latest member question: void performance

I’m currently reaching out to other Voids Managers within the sector. I’m looking at benchmarking our void phasing nationally for our contractor. We currently hold 40,000 properties within our stock and complete 2,000 – 2,200 voids per annum. It would…

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Latest member question: satisfaction surveys

A member is reviewing their resident satisfaction survey specific to services such as cleaning and grounds maintenance. They’d be interested how often you carry out your surveys and if you have a copy you can share.

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