The Social Housing Rent Standard applies to both housing associations and stock-holding local authorities. HQN’s Rent Compliance Hub helps you to stay up-to-date with the latest information, legislation and guidelines.
Setting rents for social housing used to be quite simple. But as we provide more homes across different tenures, understanding the rules and regulations for varying rent types has become a complicated business.
Our Rent Compliance Hub provides you with everything you need to know about the Rent Standard – including an exclusive compliance framework – while also illuminating best practice and filling a knowledge-sharing gap in this specialist area.
The hub is free to members of the Housing Quality Network. For more information, contact [email protected]
The Vacancy Our Rents Team is expanding and we are looking for a new Income Recovery Officer to join the team at Wythenshawe Community Housing Group. This is a temporary, full time position, working 35 … Read more
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A member is reviewing their rent setting policy. They are a local authority and the policy needs to include social rents, new builds, living wage rents and every strand has a different avenue of setting … Read more
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Directorate: Customer, Place and Services Job Title: Rent Support Officer – Prevention (Permanent) Hours: 37 Hours per week (full time – to be worked flexibly in line with business needs) Salary: £27,508 – £30,125 – … Read more
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The autumn edition of HQM features a big interview with Richard Blakeway, the Housing Ombudsman, in which he shares his insights into the service’s progress and his views on everything from leasehold to mergers. Lara … Read more
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The Regulator of Social Housing (RSH) has concluded that Joseph Rowntree Housing Trust (JRHT) has breached the rent standard. In a new regulatory notice, the RSH has revealed that the social landlord discovered it had … Read more
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The ONS have released the September CPI which forms the basis of annual rent increases for 2024/25. Today’s inflation figure is higher than predicted at 6.7%. Last year when the September 2022 CPI was 10.1% … Read more
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The government has this week introduced a series of reforms to shared ownership rents which apply to the leases of new shared owners who purchase homes delivered through the Affordable Homes Programme and through the … Read more
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TENANCY SUSTAINMENT OFFICER (INCOME FOCUSED) £28,371 – £32,020 Pay Award Pending Rugby Borough Council is looking to recruit a full-time, enthusiastic Tenancy Sustainment Officer to focus on income collection from within the Housing Services Team. … Read more
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Over a third of private renters have used some form of credit to afford their rent in the 12 months to August this year, a charity has revealed. According to StepChange Debt Charity’s polling, there … Read more
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We’re a local housing association that’s passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don’t stop there. We offer a wide range of … Read more
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In the July edition of HQM, we take a deep dive into the new regulatory regime and how social housing providers should be preparing. We talk to organisations that have been involved in the RSH … Read more
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We are currently recruiting for an Income Recovery Officer to join our Rents Team at Wythenshawe Community Housing Group. This is a permanent, full time position, working 35 hours a week. Are you aware of … Read more
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Salary: £27,852 – £32,020 Job Reference: mkc/TP/230/957 Contract Type: Fixed Term Working Hours: 18.5 Closing Date: 16 July, 2023 Job Introduction We’re seeking a Welfare Officer to support our tenants through the cost-of-living crisis. This … Read more
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We have an exciting career development opportunity for a full time Income Management Officer within the Income team. You will provide a professional, customer focused service, and be responsible for rent collection and arrears recovery … Read more
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This role is responsible for business-critical housing services that help sustain tenancy’s and improve resident satisfaction. You will have experience in tenancy management and income recovery work as well as the ability to manage multiple … Read more
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We have an exciting career development opportunity for a full time Income Management Officer within the Income team. You will provide a professional, customer focused service, and be responsible for rent collection and arrears recovery … Read more
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Rent Operations Manager Competitive salary 37 hours per week Nottingham based Permanent opportunity The Nottingham City Council (NCC), Housing Services team (the new name for Nottingham City Homes) has been creating homes and communities where … Read more
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We’re looking for a qualified accountant or someone in their final year of study (with a commitment to finishing) to join our Finance Team as a Service Charge Accountant. Every day is different for our … Read more
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Welcome to the April edition of Housing Quality Magazine. In our cover feature, Greater Manchester mayor Andy Burnham talks about his vision for housing and how he would like to see the next government put … Read more
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Entries and nominations for our Housing’s Next Generation 2023 have now been extended until close of play on Monday April 17. We have taken the decision to extend the deadline to give our members the … Read more
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We know that complaints to the Ombudsman Service are increasing. We also suspect that they will continue to increase following the government’s recent social media campaign to raise awareness of how to complain to and … Read more
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For more than a decade Karen Buck was the MP for Regents Park and Kensington North. Today, she serves the constituents of Westminster North. In this time, she has represented the communities of which Grenfell … Read more
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The funding pot used by local authorities to deliver housing services and building safety is likely to plunge into the red in the next two to three years, a new report has suggested. Housing consultants … Read more
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We are a value-orientated Housing Association working together to create communities where people want to live. We manage circa 5,600 homes over a wide geographical area and our residents include families, older people and those … Read more
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Giving young diverse housing professionals a voice HQN is delighted to announce the return of Housing’s Next Generation – the annual competition designed to showcase and celebrate the brightest young talent working in housing. Entries for … Read more
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We’re a local housing association that’s passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don’t stop there. We offer a wide range of … Read more
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The Regulator of Social Housing today published the 2023 Rent Standard, which sets out the approach all registered providers must take to implement rent increases in 2023/24. The 2023 Rent Standard confirms the following: A … Read more
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We are keen to get the thoughts of Hub members on the potential of a new app to help social housing providers with the rent setting and compliance process. Ahead of the next Forum meeting … Read more
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Incommunities are looking to recruit 2 Income Officers to join our team on a permanent basis. This is a crucial role to the business, as you will be responsible for recovering arrears accrued by current … Read more
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The Regulator of Social Housing (RSH) has today published its plan for the roll out of the new consumer regulation regime and inspection programme. The plan sets out the steps RSH is taking to get … Read more
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Location: HQN event –
Virtual
24 September 2024 – 10:30am – 3:30pm
Public training –
Live virtual
23 January 2024 – 10:00am – 1:00pm
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