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Some recent feedback about our virtual training

‘I really enjoyed this training. The group discussions worked well. Looking at avoiding negative words in communication, awareness of unconscious bias, developing the idea that good customer experience delivers a virtual circle of positivity – we are all winners with it. Self care – today was blue skies and sunshine- I loved standing on back step and taking 5 breaths of fresh air – I know I need to take better care of myself and will build this in.  Really positive group of people and Laura made everyone’s contribution feel valued. Good pace and good breaks.’

Customer Focus Training