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HQN Connect – the network for smaller housing providers

HQN Connect is a dedicated network exclusively for housing organisations with under 1,000 homes. You will get access to briefings and toolkits from the Housing Quality Network and its specialist hubs covering complaints, estate services, rent compliance, and leadership and organisational development as well as networking opportunities.

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About HQN Connect

HQN Connect enables your organisation to access a library of resources, stay up to date with the latest news from the sector and take advantage of networking opportunities and best practice groups with a membership especially for organisations with fewer than 1,000 properties. With tailored content like our condensed toolkit for each of the consumer standards you can focus on the essentials and make the best use of your time.

Membership includes all of the above listed benefits plus:

  • Free access to all our value-added hubs including their best practice groups
  • Regular information and relevant news updates
  • Exclusive briefings, toolkits, reports, case studies and research
  • Ask the members and ask the expert services
  • Free job vacancy advertising on our website
  • Access to our bespoke WhatsApp group 
  • Discounted event and training places
  • Discount on in-house training and consultancy services.

For more information, contact [email protected]

HQN Connect – the network for smaller housing providers news feed

HQM

Sam Wiggle | Friday, 01 May 2026 – 8:43

Housing Quality Magazine April 2026

In the April 2026 edition of our quarterly magazine, we have an exclusive interview with Resolution Foundation director Lindsay Judge where we ask her to mark Labour’s performance on housing after nearly two years in … Read more


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News

Max Salsbury | Thursday, 26 Mar 2026 – 9:40

Gaps in data mean government cannot show shared ownership works for everyone, report

Gaps in data means the government cannot fully show shared ownership is working for everyone, a new report from the National Audit Office (NAO) has revealed. According to the report, complexities around service charges and … Read more


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HQM

Sam Wiggle | Thursday, 29 Jan 2026 – 15:04

Housing Quality Magazine January 2026

In the January 2026 edition of our quarterly magazine, we have an exclusive interview with Crisis chief executive Matt Downie where he talks about the charity’s pioneering plans to become a social landlord, his frustrations … Read more


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News

Jon Land | Thursday, 11 Dec 2025 – 9:00

Social landlords face complex ‘no access’ challenges as new safety laws raise the pressure – research

‘No access’ has long been an operational challenge for councils and arms-length management organisations (ALMOs), but landmark new research shows the issue is increasing in scale, cost and complexity, driven by a wide range of … Read more


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News

Jon Land | Monday, 27 Oct 2025 – 15:01

Government launches £1 million social housing innovation fund as Awaab’s Law comes into force

Millions of social housing tenants across the country are set to benefit from safer homes from today as the first phase of Awaab’s Law comes into effect. Under the legislation, social landlords will be required … Read more


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HQM

Sam Wiggle | Thursday, 23 Oct 2025 – 11:31

Housing Quality Magazine October 2025

In the October edition of our quarterly magazine, we talk to Rochdale Boroughwide Housing chief executive Amanda Newton ahead of Awaab’s Law coming into force, Keith Cooper investigates the recent struggles at Homes England and … Read more


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News

Max Salsbury | Friday, 19 Sep 2025 – 9:03

RSH publishes outcome of small provider TSM data submission pilot

The Regulator of Social Housing (RSH) has published the outcome of its small social housing provider data submission pilot. The regulator carried out the voluntary pilot with a range of small social housing providers, including local authorities, … Read more


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News

Jon Land | Monday, 08 Sep 2025 – 13:17

Steve Reed appointed Housing Secretary following Rayner’s resignation

Steve Reed has been appointed Secretary of State for Housing in Keir Starmer’s reshuffle following the resignation of Angela Rayner. Following his appointment, the MP for Streatham and North Croydon, who was previously Environment Secretary,  … Read more


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News

Jon Land | Tuesday, 05 Aug 2025 – 11:17

Opinion: Using AI without losing ourselves

By Emma Lindley, HQN Strategic Network associate Like most people, I’ve been experimenting with AI tools over the past few months. One thing’s become really clear to me: just like in real life, the better … Read more


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HQM

Sam Wiggle | Thursday, 17 Jul 2025 – 9:48

Housing Quality Magazine July 2025

In the July edition of our quarterly magazine, we talk to the journalist, political commentator, activist and author Ash Sarkar about her book ‘Minority Rule: Adventures in the Culture War’ and get her thoughts on … Read more


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News

Jon Land | Tuesday, 10 Jun 2025 – 11:01

Grenfell Tower tragedy – eighth anniversary

Preparations are underway to mark the eighth anniversary of the Grenfell Tower fire, which claimed the lives of 72 people, on Saturday 14 June. As in previous years, commemorations for the anniversary will be community-led. … Read more


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News

Jon Land | Tuesday, 20 May 2025 – 9:49

Ombudsman highlights housing horror stories in emergency repairs report ahead of Awaab’s Law

Children living without access to their bathroom for six months after a ceiling collapsed and a domestic abuse survivor left without a replacement external door despite her ex-partner being on bail are just two of … Read more


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HQM

Sam Wiggle | Thursday, 17 Apr 2025 – 13:11

Housing Quality Magazine April 2025

In the latest edition of our quarterly magazine, we talk to Florence Eshalomi, chair of the MHCLG Select Committee, about the government’s progress on housing policy and its recent inquiry into children living in temporary … Read more


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News

Jon Land | Monday, 17 Mar 2025 – 10:48

Opinion: Thank goodness for the Regulator of Social Housing

By Alistair McIntosh, chief executive, HQN With all the talk of ditching QUANGOs it was a good move for the Regulator of Social Housing (RSH) to put out their analysis of value for money (VfM). … Read more


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HQM

Sam Wiggle | Friday, 14 Mar 2025 – 9:23

Housing Quality Magazine: Housing’s Next Generation special edition March 2025

Our special edition of HQM gives you the lowdown on this year’s competition, including how to enter. Previous winners share their housing stories and the impact the competition has had on their careers.


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News

Jon Land | Thursday, 20 Feb 2025 – 11:21

Government to mandate all PRS landlords to improve energy efficiency of rented homes

The government is consulting on new plans to mandate all private landlords in England and Wales to meet higher energy performance ratings in their properties by 2030. While 48% of private rented homes in England … Read more


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Jon Land | Wednesday, 29 Jan 2025 – 9:50

Local authority awarded C3 grading by regulator due to ‘potentially material’ health and safety issues

Regulation

A local authority has been awarded a C3 grading by the Regulator of Social Housing after it uncovered “potentially material” health and safety issues. The RSH investigation into Portsmouth City Council found: Over 1,000 outstanding … Read more


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HQM

Sam Wiggle | Thursday, 23 Jan 2025 – 16:44

Housing Quality Magazine January 2025

Shelter CEO Polly Neate is the cover star of our January 2025 edition. As she prepares to step down from the housing charity in March, Polly reflects on the highs and lows of her seven … Read more


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News

Jon Land | Tuesday, 26 Nov 2024 – 13:08

Tenant Satisfaction Measures paint mixed picture for social landlords – 70% happy but one in five ‘dissatisfied’

More than 70% of tenants are happy with their social landlord – but nearly one in five are dissatisfied with the services they receive, according to the regulator’s analysis of the first year of Tenant … Read more


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Jon Land | Tuesday, 05 Nov 2024 – 16:37

‘Residents deserve better’ says Housing Ombudsman after annual report reveals 22,000 interventions in last 12 months

The Housing Ombudsman has made nearly 22,000 interventions to put things right for residents over the past 12 months – a 329% year-on-year increase, according to its Annual Complaints Review for 2023-24. It has also … Read more


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HQM

Sam Wiggle | Thursday, 24 Oct 2024 – 9:31

Housing Quality Magazine October 2024

The Trussell Trust’s Helen Barnard is the cover star of our October edition. In an exclusive interview, the charity’s director of Policy, Research and Impact talks about record food bank use, the changes to welfare … Read more


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Rachael Renton | Monday, 23 Sep 2024 – 11:00

Latest member question: asset management software

KCA is a housing charity with about 200 properties.  We’re looking for an asset management system suitable for a small organisation that is a bit of an all-rounder.  Ideally we want something that’s user friendly, … Read more


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HQM

Sam Wiggle | Tuesday, 16 Jul 2024 – 9:15

Housing Quality Magazine July 2024

Darren McGarvey and Kwajo Tweneboa are the cover stars of our July edition. In exclusive interviews, we talk to the two popular social activists about their lives and careers and get their thoughts on the … Read more


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Connect resources

TSMs and small providers: The Regulator reconsiders its approach

30 Oct 2025

View / download  more info

Connect events

Managing complex cases – masterclass

Location: HQN event – Virtual
24 June 2026 – 8:30am – 10:00am

More details  

Connect training

Witness statement workshop

Public training – Live virtual
17 June 2026 – 10:00am – 1:00pm

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Best practice groups

HQN Connect – the network for smaller housing providers

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