First Things First episode 99

31 Oct 2025

HQN Annual Conference 2025: Nye Cominetti, Resolution Foundation

30 Jul 2025

HQN Annual Conference 2025: Housing’s Next Generation Winner – Olivia Richards

29 Jul 2025

HQN Annual Conference 2025: Housing’s Next Generation finalists

29 Jul 2025

HQN Annual Conference 2025: Ash Sarkar

29 Jul 2025

First Things First episode 98

13 Apr 2025

First Things First episode 97

12 Mar 2025

Blue skies

First Things First episode 96: Christmas Special

20 Dec 2024

Let's build, Jesse

First Things First episode 95 Halloween Special

24 Oct 2024

Grave issues

HQN AC 2024: Anne Bentley

20 Aug 2024

HQN talks to 2024's HNG winner

HQN AC 2024: Kwajo Tweneboa

20 Aug 2024

Kwajo talks to HQN

HQN AC 2024: Kate Dodsworth

20 Aug 2024

Kate talks to HQN

HQN AC 2024: Housing’s Next Generation finalists

20 Aug 2024

The HNG finalists share their thoughts

HQN AC 2024: Richard Blakeway

20 Aug 2024

HQN talks to the Ombudsman

HQN AC 2024: Darren McGarvey

20 Aug 2024

The activist talks to HQN

First Things First episode 94

29 May 2024

Annual reports

First Things First episode 93

29 Apr 2024

Richer housing?

First Things First episode 92

11 Mar 2024

Clarity

First Things First episode 91

19 Feb 2024

A house divided...

First Things First episode 90

08 Jan 2024

Happy 2024!

First Things First episode 89

10 Dec 2023

Kermits

First Things First episode 88

26 Nov 2023

It's all a blur

First Things First episode 87 – Halloween Special

29 Oct 2023

(Another) Halloween Special

First Things First episode 86

15 Oct 2023

New towns?

First Things First episode 85

10 Sep 2023

Lies, damn lies and Denis Healey

First Things First episode 84

27 Aug 2023

Reacting to the Housing Ombudsman

Annual Conference 2023 – Alistair McIntosh

27 Jul 2023

In his address, Alistair discusses a topic that he has been passionately talking about for what he says must be years - inspections.

Annual Conference 2023 – Jo Causon – Institute of Customer Service (virtual)

27 Jul 2023

During our conference virtual day, Jo Causon spoke about how housing organisations can restore trust and rebuild their reputation.

Annual Conference 2023 – Dr Doug Sarney – MRI

27 Jul 2023

At our 2023 annual conference, Dr Doug Sarney discussed his work on the Resident Voice Index, taking the audience through the latest survey data on furnishings and floor coverings.

Annual Conference 2023 – Kate Ratcliffe and Alistair McIntosh interview

27 Jul 2023

We caught up with Housing's Next Generation 2023 winner, Kate Ratcliffe, and HQN chief executive and HNG judge, Alistair McIntosh.

Annual Conference 2023 – Richard Blakeway (virtual)

27 Jul 2023

Hear from the Housing Ombudsman as he discusses the rise in complaints and maladministration findings across the sector.

Annual conference 2023 – Keynote address – Patrick Vernon OBE

27 Jul 2023

At the HQN annual conference 2023 the keynote address was delivered by esteemed Windrush campaigner, Patrick Vernon OBE in what is the 75th anniversary of the Empire Windrush's arrival in Britain.

Annual Conference 2023 – Housing’s Next Generation Highlights

27 Jul 2023

The Housing's Next Generation 2023 grand final took place at our annual conference in-person day in London. Click here to watch the highlights and to see who won.

Housing in practice – Midland Heart – Housing courts

06 Jul 2023

Midland Heart is one of the leading voices calling for the introduction of specialist housing courts, as a way of addressing anti-social behaviour. Along with other stakeholders, including Resolve ASB, they convened an all-party parliamentary group on ASB.

Housing in practice – Grand Union Housing Group – Damp and mould

28 Jun 2023

Damp and mould remains one of the key challenges facing the social housing sector. Hear how Grand Union Housing Group developed a comprehensive strategy to tackle this issue.

Housing’s Next Generation 2023 – Semi-final day

23 Jun 2023

HQN chief executive, Alistair McIntosh, and Next Generation judges, Tom Leon-Grimes and Shauna Hutchinson talk to us during the Housing's Next Generation 2023 semi-final day in London.

First Things First episode 83

19 Jun 2023

In this latest broadcast, Alistair looks at the financial fiasco at Thurrock Council, and outlines the lessons he's taken from it...

A conversation with Debra Constance – Women in Social Housing (WISH)

18 May 2023

We caught up with Women in Social Housing co-founder Debra Constance about her life and career in this revealing interview.

Housing in practice – MSV Housing – Space Manchester

04 May 2023

As part of our series, Housing in Practice, we look at how MSV Housing at the heart of Manchester's Moss Side converted their redundant office space into a community hub as well as homes for care-experience young people.

First Things First episode 82

16 Apr 2023

Steve McQueen's Grenfell

First Things First episode 81

19 Mar 2023

Housing on the cheap?

First Things First episode 80

26 Feb 2023

Professional qualifications

First Things First episode 79

06 Feb 2023

Why can't we deliver?

First Things First episode 78

22 Jan 2023

Sorry not sorry? Drop it.

First Things First episode 77

08 Jan 2023

Happy 2023!

First Things First episode 76

05 Dec 2022

Governance isn't working

First Things First episode 75

27 Nov 2022

It won't happen again

First Things First episode 74

13 Nov 2022

The Grenfell Inquiry concludes

First Things First episode 73 – Halloween Special

30 Oct 2022

Terrifying

First Things First episode 72

23 Oct 2022

Snake attack

First Things First episode 71

02 Oct 2022

Economical incompetence

First Things First episode 70

20 Sep 2022

From efficiency to resilience

First Things First episode 69

04 Sep 2022

The rent ceiling

First Things First episode 68

09 Aug 2022

Caber-tossing

Kwajo Tweneboa – HQN annual conference 2022

26 Jul 2022

HQN talks to the housing activist

First Things First episode 67

24 Jul 2022

Write it down!

First Things First episode 66

18 Jul 2022

Hat's all, folks

First Things First episode 65

03 Jul 2022

Surviving but not living

@housing2022 – Jon Daley, Asset Sustainability & Data Manager, Magenta Living

01 Jul 2022

Jon talks to HQN about what housing providers can do about fuel property

@Housing2022 — Assiah Awaleh, Board Member, Tonic Housing

30 Jun 2022

Assiah talks to HQN about the practical ways housing providers can do more on LGBTQ issues.

@housing2022 – Sam Collier, Sustainability & Ethics Lead, Aico

30 Jun 2022

Sam talks to HQN about the role of smart home technology and data in identifying vulnerable residents and inefficient homes

@housing2022 – Jasmine Tansur, Resident liaison officer, PA Housing

30 Jun 2022

Jasmine talks to HQN about how the housing sector can improve on repairs

@housing2022 – Cym D’Souza, Chief Executive, Arawak Walton Housing Association

30 Jun 2022

Cym talks to HQN about the practical steps housing providers can take to tackle racism within their communities and organisations

@housing2022 – Rebecca Joy Novell, Lancashire County Council

29 Jun 2022

Rebecca tells HQN how the housing sector can help with the resettlement of refugees

@housing2022 – Alison Inman, Tpas

29 Jun 2022

Alison tells HQN how we can make the housing sector great again

@housing2022 – Richard Blakeway, Housing Ombudsman

29 Jun 2022

The Housing Ombudsman talks to HQN about the practical ways housing can learn from some of the recent complaints cases

@housing2022 – Doug Sarney, Director, MRI

29 Jun 2022

Doug talks to HQN about the Resident Voice Index

@housing2022 – Georgina Patel, Decarbonisation Strategic Lead, Halton Housing

29 Jun 2022

Georgina shares some tips for housing providers that are looking to start retrofit projects

@housing2022 – Aileen Evans, Group CEO, Grand Union Housing Group

29 Jun 2022

Aileen tells HQN about some of the practical steps housing providers can take to support the mental health of both their residents and staff

@housing2022 – Rebecca Bryant OBE, CEO, Resolve ASB & Andy Moore, Partner, MSB Solicitors

28 Jun 2022

Rebecca and Andy talk to HQN about practical ways housing providers can tackle ASB

@housing2022 – Eloise Shepherd, Strategic Lead, London Councils

28 Jun 2022

Eloise talks to HQN about the need to build new social housing in London

@housing2022 – Colette Mckune, Group Chief Executive, ForViva

28 Jun 2022

Colette talks to HQN about how housing providers can get started with net zero

First Things First episode 64

28 Jun 2022

Umbrella united

First Things First episode 63

06 Jun 2022

Gaining pounds in the EU

First Things First episode 62

15 May 2022

Queen's Speech review

First Things First episode 61

08 May 2022

Common board problems

First Things First episode 60

03 May 2022

Pens down!

First Things First episode 59

28 Apr 2022

Bonfire of the Quangos II

First Things First episode 58

20 Apr 2022

Mobile phones. Junk food. Sleep

First Things First episode 57

20 Apr 2022

Where did it go wrong for housing, and jumpers?

First Things First episode 56

31 Mar 2022

Does size matter?

First Things First episode 55

22 Mar 2022

Warning: Wear shades

First Things First episode 54

14 Mar 2022

Regulator. Accountants. Beard.

First Things First episode 53

11 Mar 2022

UK housing: an example to the rest of the world?

First Things First episode 52

22 Feb 2022

Alistair can't get no satisfaction – or can he?

First Things First episode 51

22 Feb 2022

Dogs, low-traffic zones, etc...

First Things First episode 50

22 Feb 2022

Cars – do we really still need them?

First Things First episode 49

22 Feb 2022

Spartan shelves and ESG

First Things First episode 48

20 Jan 2022

The 'year of housing management'

First Things First episode 47

13 Dec 2021

Five new major housing reports

First Things First episode 46

13 Dec 2021

"Pathetic" report into Broadwater Farm

First Things First episode 45

24 Nov 2021

The consumer standards document

First Things First episode 44

24 Nov 2021

#COP26 and all that

First Things First episode 43

24 Nov 2021

Halloween special!

First Things First episode 42

10 Oct 2021

Starring Boris Johnson

A chat with Bob Green OBE

07 Oct 2021

Former Stonewall Housing CEO

A chat with Lord Best

07 Oct 2021

APPG on Housing & Care for Older People, Chair

A chat with Tina Wathern

07 Oct 2021

Stonewall education and engagement director

First Things First episode 41

27 Sep 2021

Al annoys a greengrocer