First Things First episode 92
11 Mar 2024
Clarity
First Things First episode 91
19 Feb 2024
A house divided...
First Things First episode 90
08 Jan 2024
Happy 2024!
First Things First episode 89
10 Dec 2023
Kermits
First Things First episode 88
26 Nov 2023
It's all a blur
First Things First episode 87 – Halloween Special
29 Oct 2023
(Another) Halloween Special
First Things First episode 86
15 Oct 2023
New towns?
First Things First episode 85
10 Sep 2023
Lies, damn lies and Denis Healey
First Things First episode 84
27 Aug 2023
Reacting to the Housing Ombudsman
Annual Conference 2023 – Alistair McIntosh
27 Jul 2023
In his address, Alistair discusses a topic that he has been passionately talking about for what he says must be years - inspections.
Annual Conference 2023 – Jo Causon – Institute of Customer Service (virtual)
27 Jul 2023
During our conference virtual day, Jo Causon spoke about how housing organisations can restore trust and rebuild their reputation.
Annual Conference 2023 – Dr Doug Sarney – MRI
27 Jul 2023
At our 2023 annual conference, Dr Doug Sarney discussed his work on the Resident Voice Index, taking the audience through the latest survey data on furnishings and floor coverings.
Annual Conference 2023 – Kate Ratcliffe and Alistair McIntosh interview
27 Jul 2023
We caught up with Housing's Next Generation 2023 winner, Kate Ratcliffe, and HQN chief executive and HNG judge, Alistair McIntosh.
Annual Conference 2023 – Richard Blakeway (virtual)
27 Jul 2023
Hear from the Housing Ombudsman as he discusses the rise in complaints and maladministration findings across the sector.
Annual conference 2023 – Keynote address – Patrick Vernon OBE
27 Jul 2023
At the HQN annual conference 2023 the keynote address was delivered by esteemed Windrush campaigner, Patrick Vernon OBE in what is the 75th anniversary of the Empire Windrush's arrival in Britain.
Annual Conference 2023 – Housing’s Next Generation Highlights
27 Jul 2023
The Housing's Next Generation 2023 grand final took place at our annual conference in-person day in London. Click here to watch the highlights and to see who won.
Housing in practice – Midland Heart – Housing courts
06 Jul 2023
Midland Heart is one of the leading voices calling for the introduction of specialist housing courts, as a way of addressing anti-social behaviour. Along with other stakeholders, including Resolve ASB, they convened an all-party parliamentary group on ASB.
Housing in practice – Grand Union Housing Group – Damp and mould
28 Jun 2023
Damp and mould remains one of the key challenges facing the social housing sector. Hear how Grand Union Housing Group developed a comprehensive strategy to tackle this issue.
Housing’s Next Generation 2023 – Semi-final day
23 Jun 2023
HQN chief executive, Alistair McIntosh, and Next Generation judges, Tom Leon-Grimes and Shauna Hutchinson talk to us during the Housing's Next Generation 2023 semi-final day in London.
First Things First episode 83
19 Jun 2023
In this latest broadcast, Alistair looks at the financial fiasco at Thurrock Council, and outlines the lessons he's taken from it...
A conversation with Debra Constance – Women in Social Housing (WISH)
18 May 2023
We caught up with Women in Social Housing co-founder Debra Constance about her life and career in this revealing interview.
Housing in practice – MSV Housing – Space Manchester
04 May 2023
As part of our series, Housing in Practice, we look at how MSV Housing at the heart of Manchester's Moss Side converted their redundant office space into a community hub as well as homes for care-experience young people.
First Things First episode 82
16 Apr 2023
Steve McQueen's Grenfell
First Things First episode 81
19 Mar 2023
Housing on the cheap?
First Things First episode 80
26 Feb 2023
Professional qualifications
First Things First episode 79
06 Feb 2023
Why can't we deliver?
First Things First episode 78
22 Jan 2023
Sorry not sorry? Drop it.
First Things First episode 77
08 Jan 2023
Happy 2023!
First Things First episode 76
05 Dec 2022
Governance isn't working
First Things First episode 75
27 Nov 2022
It won't happen again
First Things First episode 74
13 Nov 2022
The Grenfell Inquiry concludes
First Things First episode 73 – Halloween Special
30 Oct 2022
Terrifying
First Things First episode 72
23 Oct 2022
Snake attack
First Things First episode 71
02 Oct 2022
Economical incompetence
First Things First episode 70
20 Sep 2022
From efficiency to resilience
First Things First episode 69
04 Sep 2022
The rent ceiling
First Things First episode 68
09 Aug 2022
Caber-tossing
Kwajo Tweneboa – HQN annual conference 2022
26 Jul 2022
HQN talks to the housing activist
First Things First episode 67
24 Jul 2022
Write it down!
First Things First episode 66
18 Jul 2022
Hat's all, folks
First Things First episode 65
03 Jul 2022
Surviving but not living
@housing2022 – Jon Daley, Asset Sustainability & Data Manager, Magenta Living
01 Jul 2022
Jon talks to HQN about what housing providers can do about fuel property
@Housing2022 — Assiah Awaleh, Board Member, Tonic Housing
30 Jun 2022
Assiah talks to HQN about the practical ways housing providers can do more on LGBTQ issues.
@housing2022 – Sam Collier, Sustainability & Ethics Lead, Aico
30 Jun 2022
Sam talks to HQN about the role of smart home technology and data in identifying vulnerable residents and inefficient homes
@housing2022 – Jasmine Tansur, Resident liaison officer, PA Housing
30 Jun 2022
Jasmine talks to HQN about how the housing sector can improve on repairs
@housing2022 – Cym D’Souza, Chief Executive, Arawak Walton Housing Association
30 Jun 2022
Cym talks to HQN about the practical steps housing providers can take to tackle racism within their communities and organisations
@housing2022 – Rebecca Joy Novell, Lancashire County Council
29 Jun 2022
Rebecca tells HQN how the housing sector can help with the resettlement of refugees
@housing2022 – Alison Inman, Tpas
29 Jun 2022
Alison tells HQN how we can make the housing sector great again
@housing2022 – Richard Blakeway, Housing Ombudsman
29 Jun 2022
The Housing Ombudsman talks to HQN about the practical ways housing can learn from some of the recent complaints cases
@housing2022 – Doug Sarney, Director, MRI
29 Jun 2022
Doug talks to HQN about the Resident Voice Index
@housing2022 – Georgina Patel, Decarbonisation Strategic Lead, Halton Housing
29 Jun 2022
Georgina shares some tips for housing providers that are looking to start retrofit projects
@housing2022 – Aileen Evans, Group CEO, Grand Union Housing Group
29 Jun 2022
Aileen tells HQN about some of the practical steps housing providers can take to support the mental health of both their residents and staff
@housing2022 – Rebecca Bryant OBE, CEO, Resolve ASB & Andy Moore, Partner, MSB Solicitors
28 Jun 2022
Rebecca and Andy talk to HQN about practical ways housing providers can tackle ASB
@housing2022 – Eloise Shepherd, Strategic Lead, London Councils
28 Jun 2022
Eloise talks to HQN about the need to build new social housing in London
@housing2022 – Colette Mckune, Group Chief Executive, ForViva
28 Jun 2022
Colette talks to HQN about how housing providers can get started with net zero
First Things First episode 64
28 Jun 2022
Umbrella united
First Things First episode 63
06 Jun 2022
Gaining pounds in the EU
First Things First episode 62
15 May 2022
Queen's Speech review
First Things First episode 61
08 May 2022
Common board problems
First Things First episode 60
03 May 2022
Pens down!
First Things First episode 59
28 Apr 2022
Bonfire of the Quangos II
First Things First episode 58
20 Apr 2022
Mobile phones. Junk food. Sleep
First Things First episode 57
20 Apr 2022
Where did it go wrong for housing, and jumpers?
First Things First episode 56
31 Mar 2022
Does size matter?
First Things First episode 55
22 Mar 2022
Warning: Wear shades
First Things First episode 54
14 Mar 2022
Regulator. Accountants. Beard.
First Things First episode 53
11 Mar 2022
UK housing: an example to the rest of the world?
First Things First episode 52
22 Feb 2022
Alistair can't get no satisfaction – or can he?
First Things First episode 51
22 Feb 2022
Dogs, low-traffic zones, etc...
First Things First episode 50
22 Feb 2022
Cars – do we really still need them?
First Things First episode 49
22 Feb 2022
Spartan shelves and ESG
First Things First episode 48
20 Jan 2022
The 'year of housing management'
First Things First episode 47
13 Dec 2021
Five new major housing reports
First Things First episode 46
13 Dec 2021
"Pathetic" report into Broadwater Farm
First Things First episode 45
24 Nov 2021
The consumer standards document
First Things First episode 44
24 Nov 2021
#COP26 and all that
First Things First episode 43
24 Nov 2021
Halloween special!
First Things First episode 42
10 Oct 2021
Starring Boris Johnson
A chat with Bob Green OBE
07 Oct 2021
Former Stonewall Housing CEO
A chat with Lord Best
07 Oct 2021
APPG on Housing & Care for Older People, Chair
A chat with Tina Wathern
07 Oct 2021
Stonewall education and engagement director
First Things First episode 41
27 Sep 2021
Al annoys a greengrocer
First Things First episode 40
19 Sep 2021
Laird of the dance
First Things First episode 39
13 Sep 2021
Terrible housing conditions