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About the Estate Services Hub

HQN’s Estate Services Hub meets regularly and provides a forum to address some of the major challenges facing estates services teams across the country. It also gives members the opportunity to share best practice and even collaborate on the procurement of services.

 The Hub covers a wide range of topics, including:

  • The impact of changing property portfolios and customer demographics on estates services
  • Ensuring that estate management has a more powerful voice within organisations
  • How to work better with contractors and the potential to work with new partners as customer expectations shift
  • Working with managing agents
  • Collaboration on procurement
  • Managing and maintaining communal spaces
  • Promoting the green agenda.

The hub is free to members of the Housing Quality Network. For more information, contact [email protected]

Estate Services Hub news feed

Job

HQN | Monday, 27 Nov 2023 – 9:02

Grounds Maintenance Apprentice

We’re a local housing association that’s passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don’t stop there. We offer a wide range of … Read more


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Job

HQN | Monday, 27 Nov 2023 – 9:00

Housing Officer

Would you like your work to positively impact the community? If you have a passion to make a real difference within the community’s people live within, then joining a team of successful Housing Officers could … Read more


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Job

HQN | Monday, 27 Nov 2023 – 8:51

Neighbourhood Manager

Poplar HARCA is an award-winning housing association. We have a national reputation for our innovative approach to urban and social regeneration. As Neighbourhood manager you’ll be responsible for delivering high quality, inclusive, and responsive housing … Read more


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Job

HQN | Monday, 27 Nov 2023 – 8:48

Facilities Building Surveyor

West Lancashire Borough Council own and manage circa 6500 homes across the Skelmersdale and Ormskirk areas. Our Property Services Team manage the delivery of Responsive Repairs, Voids, Compliance, Investment works and Facilities Management across the … Read more


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Job

HQN | Monday, 13 Nov 2023 – 16:56

Workplace (Facilities) Solutions Coordinator

Salary: up to £27,300 per annum We’re excited to be looking for a new Workplace Solutions (Facilities) Coordinator to support our workplaces in Windsor and surrounding areas and make sure our colleagues have a great place … Read more


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Job

HQN | Monday, 06 Nov 2023 – 8:45

Estates Officer

An exciting opportunity has arisen within the Estates and Project Management Team in the Transformation/Change unit to provide professional and technical estates support to the Property Manger on our Commercial Property and Housing portfolio. The … Read more


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Job

HQN | Wednesday, 01 Nov 2023 – 9:25

Housing Manager

Sutton Housing Partnership is an Arms Length Management Organisation (ALMO) that manages council housing in Sutton, and we are responsible for the day-to-day management of housing services to around 6,000 council tenants and 1,500 leaseholders. … Read more


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Job

HQN | Monday, 30 Oct 2023 – 8:47

Service Contract Officer – 6 month FTC

Do you have experience of delivering Grounds Service Contracts? Are you are interested in joining the Estate Contracts Team? If yes, you could now explore joining us on a 36.25hrs per week basis for a … Read more


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HQM

Sam Wiggle | Thursday, 26 Oct 2023 – 10:44

Housing Quality Magazine October 2023

The autumn edition of HQM features a big interview with Richard Blakeway, the Housing Ombudsman, in which he shares his insights into the service’s progress and his views on everything from leasehold to mergers. Lara … Read more


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News

Max Salsbury | Friday, 13 Oct 2023 – 14:14

Opinion: Balancing tradition and change – the value of being visible on our estates

By Sarah Crabb, assistant director of housing services at Mount Green In our fast-evolving society, a lot of things are changing. Becoming more streamlined, ‘digitally transformed’ and optimised to reduce costs or resources or staff … Read more


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Job

HQN | Thursday, 28 Sep 2023 – 9:21

Housing Manager

Sutton Housing Partnership manages council housing in Sutton. We are responsible for the day-to-day management of housing services to around 6,000 council tenants and 1,500 leaseholders. This is a perfect time to join our Housing … Read more


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Job

HQN | Friday, 08 Sep 2023 – 9:41

Estates Officer

TRANSFORMATION/CHANGE UNIT ESTATES OFFICER £28,371 – £32,020 (£16,102 – £18,173 pro rata) 23 hours per week An exciting opportunity has arisen within the Estates and Project Management Team in the Transformation/Change unit to provide professional … Read more


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News

Oli Perkins-Gibbons | Tuesday, 05 Sep 2023 – 11:59

Residents join forces with housing provider and council to clean up Bradford estate

Residents, employees from housing provider Incommunities and Bradford Council have joined forces to pick litter, remove graffiti from around a local community and share information about recycling. During the clean-up, the team collected over 30 … Read more


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Post

Suzy Histon | Tuesday, 08 Aug 2023 – 13:20

Latest member question: pros and cons of providing carpets

A member would be keen to hear from those that are providing carpets/flooring throughout living spaces when a property becomes void. They would be keen to hear your approaches including: Impact on sustainability it has … Read more


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Job

HQN | Thursday, 03 Aug 2023 – 15:32

Housing Manager

Sutton Housing Partnership manages council housing in Sutton. We are responsible for the day-to-day management of housing services to around 6,000 council tenants and 1,500 leaseholders. This is a perfect time to join our Housing … Read more


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Job

HQN | Friday, 28 Jul 2023 – 15:04

Grounds Maintenance Operatives

Grounds Maintenance Operatives Wythenshawe (M22) Permanent ¦ 39 hours per week £24,682 p/annum Are you an experienced grounds maintenance operative who can work with a number of different teams? Are you someone who takes pride … Read more


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News

Jon Land | Wednesday, 26 Jul 2023 – 9:56

Second staircases to be mandatory in all new residential buildings above 18 metres

Second staircases are to be mandatory for all new residential buildings above 18 metres tall, the government has announced this week. Secretary of State for housing Michael Gove said the move provides “coherence and certainty” … Read more


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Job

HQN | Monday, 24 Jul 2023 – 13:03

Operations Manager (Estates and FM)

Are you ready to take on an exhilarating role that offers a perfect blend of leadership, innovation, and value-driven initiatives? We are seeking an exceptional Operations Manager for our Estates and Facilities team, and this … Read more


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Post

Julia Dunford | Tuesday, 18 Jul 2023 – 11:00

Latest member question: communal bin stores – fly tipping and contaminated bins

I am asking for any best practice that fellow members have found works in managing communal bin stores when residents are not using the correct bins and will dump waste on the floors preventing collection. … Read more


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HQM

Sam Wiggle | Tuesday, 11 Jul 2023 – 12:00

Housing Quality Magazine July 2023

In the July edition of HQM, we take a deep dive into the new regulatory regime and how social housing providers should be preparing. We talk to organisations that have been involved in the RSH … Read more


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Job

HQN | Tuesday, 04 Jul 2023 – 16:14

Site and Waste Assistant

We’re a local housing association that’s passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don’t stop there. We offer a wide range of … Read more


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Post

a.wildey1 | Monday, 03 Jul 2023 – 14:09

Latest member question: estate inspections scoresheet

We’re redoing out our Estates Inspection form and would love examples of what other organisations include on theirs, the rating system they use and the layout. Many thanks


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Job

HQN | Friday, 30 Jun 2023 – 8:43

Site and Waste Assistant

We’re a local housing association that’s passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don’t stop there. We offer a wide range of … Read more


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Post

Suzy Histon | Wednesday, 28 Jun 2023 – 9:12

Latest member question: anti-social behaviour

Please can other RPs advise what other measures of ASB successes are monitored along with the other standard KPIs (for example, repeat cases within x days, ASB satisfaction?)


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Job

HQN | Wednesday, 21 Jun 2023 – 15:19

Grounds Maintenance Operative (Permanent)

Directorate: Customer, Place and Services Job Title: Grounds Maintenance Operative (Permanent) Salary: £25,027 per annum Hours: 40 Hours per week (Monday to Friday 08:00 – 16:30) Location: Based at Gadbrook Park, Northwich. Working across various … Read more


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Job

HQN | Monday, 12 Jun 2023 – 8:58

Neighbourhood Services Manager

Annual salary £55,548.93 + benefits Closing Date: Monday 3rd July 10am (this advert may close earlier giving 2 days’ notice if we receive a high volume of applicants, therefore please keep an eye on the … Read more


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Post

Suzy Histon | Tuesday, 30 May 2023 – 13:27

Latest member question: deep cleaning policy

A member would be interested to hear from others who have a policy in place for deep cleaning occupied properties. Particularly when social services are involved, they’d be keen to know whether you carry out … Read more


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Job

HQN | Friday, 26 May 2023 – 14:53

Community Safety and Tenancy Specialist

An exciting opportunity has arisen to work for South Lakes Housing as a full-time (37 hours per week) Community Safety and Tenancy Specialist. Job Description – Community Safety and Tenancy Specialist As Community Safety and … Read more


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Post

amy.courtney | Monday, 24 Apr 2023 – 10:57

Latest member question: key fobs and keys

Hello Can anyone recommend a way of charging tenants for replacement keys and fobs? Is there a formula you use or a standard price for keys? Many thanks Amy


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Job

HQN | Friday, 21 Apr 2023 – 13:30

Neighbourhood Advisor

We’re a local housing association that’s passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don’t stop there. We offer a wide range of … Read more


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Estate Services Hub

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Address: Rockingham House,
St Maurice’s Road,
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YO31 7JA

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01904 557 150



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