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Estate Services Hub

Our Estate Services Hub helps organisations achieve excellence in delivering estate services and ensure they are achieving value for money

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About the Estate Services Hub

HQN’s Estate Services Hub meets regularly and provides a forum to address some of the major challenges facing estates services teams across the country. It also gives members the opportunity to share best practice and even collaborate on the procurement of services.

 The Hub covers a wide range of topics, including:

  • The impact of changing property portfolios and customer demographics on estates services
  • Ensuring that estate management has a more powerful voice within organisations
  • How to work better with contractors and the potential to work with new partners as customer expectations shift
  • Working with managing agents
  • Collaboration on procurement
  • Managing and maintaining communal spaces
  • Promoting the green agenda.

The hub is free to members of the Housing Quality Network and Housing Management Network. For more information, contact [email protected]

Estate Services Hub news feed

Job

HQN | Monday, 06 Jul 2026 – 0:00

Grounds Maintenance Operative

The Grounds Maintenance team   We’re responsible for the cyclical upkeep of the communal areas to our customers. This covers a large geographical area and our customers includes market rent, shared ownership and independent living communities on many estates … Read more


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Job

HQN | Monday, 06 Jul 2026 – 0:00

HandyPerson

Are you practical, friendly, pro‑active, and love helping people feel safe and comfortable in their homes? We’ve got a brilliant opportunity for you to join our trades team as a Handyperson, helping us deliver essential maintenance … Read more


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Job

HQN | Thursday, 02 Jul 2026 – 0:00

Community Maintenance Team – Caretaking

About The Role We are looking for someone to join our Community Maintenance Team, within the Caretaking section. This role are a great opportunity to provide a high quality, customer focused caretaking service to our … Read more


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Job

HQN | Tuesday, 30 Jun 2026 – 0:00

Communal Services Cleaner

Communal Cleaning Team We are responsible for the cleanliness of the communal spaces our customers live in. This covers the geographical area of Abri and includes market rent, shared ownership and independent living communities. We … Read more


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Job

HQN | Tuesday, 30 Jun 2026 – 0:00

Waste Collection Operative

Communal Cleaning Team We are responsible for the cleanliness of the communal spaces our customers live in. This covers the geographical area of Abri and includes market rent, shared ownership and independent living communities. We … Read more


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Job

HQN | Tuesday, 30 Jun 2026 – 0:00

Waste Collection Operative

Communal Cleaning Team We are responsible for the cleanliness of the communal spaces our customers live in. This covers the geographical area of Abri and includes market rent, shared ownership and independent living communities. We … Read more


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News

Gareth Young | Monday, 29 Jun 2026 – 16:56

Most victims and witnesses of ASB do not report it, new polling finds

Nearly two-thirds of victims and witnesses of anti-social behaviour did not report it to anyone, according to new YouGov polling published to mark ASB Awareness Week 2026. The findings suggest a growing gap between people’s … Read more


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Job

HQN | Monday, 29 Jun 2026 – 0:00

Communal Services Cleaner

We’re really excited to be looking for a Communal Services Cleaner to join our friendly, frontline team. Working across Eastleigh and the surrounding areas, you’ll help make sure our customers live in clean, tidy and inviting environments. You’ll … Read more


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Job

HQN | Monday, 29 Jun 2026 – 0:00

Scheme Cleaner

We’re really excited to be looking for a Scheme Cleaner to join our busy frontline team, supporting our communities across the Alton area and working from our Horndean and Ham Barn offices. In this role, you’ll play an … Read more


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Job

HQN | Thursday, 25 Jun 2026 – 0:00

Facilities Administrative Coordinator (Workplace Solutions Team)

Are you someone who’s proactive, a great team player and do you have a good eye for detail? If so, we have a great opportunity for you to join our Facilities (Workplace Solutions) team as … Read more


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Job

HQN | Thursday, 25 Jun 2026 – 0:00

Transport Coordinator

We are currently looking for a Transport Coordinator to join Sovini Trade Supplies, part of The Sovini Group. Are you a motivated individual with a strong work ethic, keen to learn and grow? Whether you … Read more


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Job

HQN | Thursday, 18 Jun 2026 – 0:00

Fleet Operations Coordinator

Your new role We’re excited to be looking for a Fleet Operations Coordinator to join our team on a 12 month fixed term contract, 9am – 2pm Monday – Friday. You’ll support the Group Fleet Manager and play a … Read more


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Job

HQN | Thursday, 18 Jun 2026 – 0:00

Grounds Maintenance Operative

The Grounds Maintenance team   We’re responsible for the cyclical upkeep of the communal areas to our customers. This covers a large geographical area and our customers includes market rent, shared ownership and independent living communities on many estates … Read more


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Job

HQN | Tuesday, 16 Jun 2026 – 0:00

Communal Services Cleaner

Communal Cleaning Team We are responsible for the cleanliness of the communal spaces our customers live in. This covers the geographical area of Abri and includes market rent, shared ownership and independent living communities. We … Read more


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Job

HQN | Tuesday, 16 Jun 2026 – 0:00

Grounds Maintenance Operative

The Grounds Maintenance team   We’re responsible for the cyclical upkeep of the communal areas to our customers. This covers a large geographical area and our customers includes market rent, shared ownership and independent living communities on many estates … Read more


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Job

HQN | Tuesday, 16 Jun 2026 – 0:00

Grounds Maintenance Operative

The Grounds Maintenance team We’re responsible for the cyclical upkeep of the communal areas to our customers. This covers a large geographical area and our customers includes market rent, shared ownership and independent living communities on many estates … Read more


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Job

HQN | Friday, 12 Jun 2026 – 0:00

Facilities Management Appenticeship

About The Role We’re excited to offer a fantastic opportunity to join Housing Solutions as a Facilities Management Apprentice on an 18-month fixed-term contract, while working towards a Level 3 Facilities Management Supervisor qualification.  As … Read more


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News

Max Salsbury | Thursday, 04 Jun 2026 – 12:15

Opinion: Investing in communities – how a resident-led grants fund is making a difference

By Lizzie Brown, Community Involvement Manager, and Nikki Glazebrook, Senior Community Involvement Officer, Greatwell Homes Community investment can often mean large-scale programmes or long-term strategies, but sometimes the most impactful change starts with smaller, locally-led … Read more


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Job

HQN | Thursday, 04 Jun 2026 – 0:00

Communal Services Cleaner

Communal Cleaning Team We are responsible for the cleanliness of the communal spaces our customers live in. This covers the geographical area of Abri and includes market rent, shared ownership and independent living communities. We … Read more


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Job

HQN | Tuesday, 02 Jun 2026 – 0:00

Grounds Maintenance Supervisor

Do you have experience leading a grounds maintenance team and taking pride in well‑kept outdoor spaces? If so, we’d love to hear from you. As we continue to invest in our homes and communities, we’re … Read more


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Job

HQN | Tuesday, 02 Jun 2026 – 0:00

HandyPerson (Grounds and Estates)

Are you practical, friendly and proactive, with a passion for helping people feel safe and proud of where they live? We’ve got a great opportunity for you to join our Grounds and Estates team as … Read more


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Job

HQN | Friday, 29 May 2026 – 0:00

Deep Clean Operative

About The Role We are currently seeking a Deep Clean / Damp and Mould Operative to work across occupied homes, void properties, and communal areas. The role focuses on responding to damp, mould, and insulation … Read more


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Job

HQN | Thursday, 14 May 2026 – 0:00

Community Caretaker

Job Title: Community Caretaker – Open Space and Communal Areas Operative (Permanent) Hours: 37 Hours per week (to be worked flexibly in line with business needs) Salary: £29,521.86 per annum (Plus *Van, Fuel card, Uniform … Read more


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Job

HQN | Wednesday, 06 May 2026 – 0:00

Facilities Administrative Coordinator (Workplace Solutions Team)

Are you someone who’s proactive, a great team player and do you have a good eye for detail? If so, we have a great opportunity for you to join our Facilities (Workplace Solutions) team as … Read more


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Job

HQN | Wednesday, 06 May 2026 – 0:00

Caretaker

This position entails overseeing the day-to-day maintenance, security, cleanliness and upkeep of the estates managed by Watmos Community Homes, including contributing to cost-effective improvements in both the internal and external environments. You will collaborate within … Read more


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HQM

Sam Wiggle | Friday, 01 May 2026 – 8:43

Housing Quality Magazine April 2026

In the April 2026 edition of our quarterly magazine, we have an exclusive interview with Resolution Foundation director Lindsay Judge where we ask her to mark Labour’s performance on housing after nearly two years in … Read more


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Post

Suzy Histon | Tuesday, 28 Apr 2026 – 16:02

Latest member question: mobility scooters

Our policy states that residents can’t store mobility scooters in shared communal areas and Cat 3 scooters can’t be stored in the building. It also states that if the scooter isn’t removed when asked then … Read more


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Job

HQN | Monday, 27 Apr 2026 – 0:00

Grounds Maintenance Supervisor

Do you have experience leading a grounds maintenance team and taking pride in well‑kept outdoor spaces? If so, we’d love to hear from you. As we continue to invest in our homes and communities, we’re … Read more


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Job

HQN | Monday, 27 Apr 2026 – 0:00

Grounds Maintenance Operative

The Grounds Maintenance team   We’re responsible for the cyclical upkeep of the communal areas to our customers. This covers a large geographical area and our customers includes market rent, shared ownership and independent living communities on many estates … Read more


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News

Max Salsbury | Thursday, 23 Apr 2026 – 14:39

Housing providers urged to promote gardening challenge to residents

Housing providers are being asked if they can help their residents, and neighbourhood nature, to thrive. The National Trust has today launched the nationwide rollout of its Sky Gardening Challenge – a campaign, support package … Read more


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Hub resources

Customer scrutiny review: Communal cleaning service

22 Jun 2026

View / download  more info

Hub events

Anti-social behaviour: What the new Crime and Policing Act means for social housing

HQN event – Virtual
09 July 2026 – 9:30am – 1:00pm

More details  

Hub training

An introduction to Awaab’s Law for non-technical staff

Public training – Live virtual
08 July 2026 – 9:30am – 4:00pm

More details  

Best practice groups

Estates Services Hub best practice group

Best practice groups – Virtual
22 September 2026 – 10:00am – 12:00pm

More details  

Estate Services Hub

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