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Estate Services Hub

Our Estate Services Hub helps organisations achieve excellence in delivering estate services and ensure they are achieving value for money

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About the Estate Services Hub

HQN’s Estate Services Hub meets regularly and provides a forum to address some of the major challenges facing estates services teams across the country. It also gives members the opportunity to share best practice and even collaborate on the procurement of services.

 The Hub covers a wide range of topics, including:

  • The impact of changing property portfolios and customer demographics on estates services
  • Ensuring that estate management has a more powerful voice within organisations
  • How to work better with contractors and the potential to work with new partners as customer expectations shift
  • Working with managing agents
  • Collaboration on procurement
  • Managing and maintaining communal spaces
  • Promoting the green agenda.

The hub is free to members of the Housing Quality Network and Housing Management Network. For more information, contact [email protected]

Estate Services Hub news feed

Job

HQN | Friday, 24 Jul 2026 – 0:00

Estate Services Clearance and Support Operative

About The Role We are looking for an Estate Services Clearance and Support Operative to join our Asset Management Operations team. This is a practical, hands-on role helping to keep our homes, estates and communal … Read more


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Job

HQN | Friday, 24 Jul 2026 – 0:00

Community Maintenance Team – Caretaking Static

About The Role We are looking for a Community Maintenance Team member to join our Estate Services team, providing a high-quality, customer-focused caretaking and cleaning service across our housing estates and communal areas. This is … Read more


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Job

HQN | Thursday, 23 Jul 2026 – 0:00

Waste Collection Operative

Help create communities where people can thrive At Abri, we believe everyone deserves a clean, safe, and welcoming place to call home. We’re looking for a Waste Collection Operative to join our team and play an important … Read more


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Job

HQN | Thursday, 23 Jul 2026 – 0:00

Communal Services Cleaner

Do you take pride in a job well done? Are you someone who notices the little things that make a big difference to people’s everyday lives? We’re excited to be looking for a Part Time Communal … Read more


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News

Jon Land | Tuesday, 21 Jul 2026 – 13:44

Rayner returns as Housing Secretary in Burnham’s first cabinet

Prime Minister Andy Burnham has appointed Angela Rayner as Secretary of State for Housing, Communities and Local Government in his first cabinet. The move marks a return to MHCLG for Rayner, who previously served in … Read more


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Job

HQN | Friday, 17 Jul 2026 – 0:00

Neighbourhoods Caretaker

Are you someone who enjoys being out and about, meeting people and making a real difference in your community? We’re looking for an enthusiastic and proactive Neighbourhoods Caretaker to join our team in this brand-new … Read more


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HQM

Sam Wiggle | Thursday, 16 Jul 2026 – 11:12

Housing Quality Magazine July 2026

In the July 2026 edition of our quarterly magazine, we have an exclusive interview with Andy Roe, former commissioner of the London Fire Brigade and current chair of the Building Safety Regulator about the impact … Read more


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News

Gareth Young | Wednesday, 15 Jul 2026 – 11:07

Awaab’s Law phase 2 confirmed for November

Safety

Social landlords in England will need to meet strict new timescales for tackling a much wider range of health and safety hazards from 30 November 2026. The second phase of Awaab’s Law will extend the … Read more


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Job

HQN | Tuesday, 14 Jul 2026 – 0:00

Grounds Maintenance Operative x3

The Grounds Maintenance team We’re responsible for the cyclical upkeep of the communal areas to our customers. This covers a large geographical area and our customers includes market rent, shared ownership and independent living communities on many estates … Read more


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Job

HQN | Monday, 13 Jul 2026 – 0:00

Casual Cleaner

This role involves providing cover for the general day to day cleaning of communal areas of our housing estates and offices. You will be required to work as part of a team to provide an … Read more


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Job

HQN | Wednesday, 08 Jul 2026 – 0:00

Communal Services Cleaner

Communal Cleaning Team We are responsible for the cleanliness of the communal spaces our customers live in. This covers the geographical area of Abri and includes market rent, shared ownership and independent living communities. We … Read more


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Job

HQN | Monday, 06 Jul 2026 – 0:00

Grounds Maintenance Operative

The Grounds Maintenance team   We’re responsible for the cyclical upkeep of the communal areas to our customers. This covers a large geographical area and our customers includes market rent, shared ownership and independent living communities on many estates … Read more


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Job

HQN | Monday, 06 Jul 2026 – 0:00

HandyPerson

Are you practical, friendly, pro‑active, and love helping people feel safe and comfortable in their homes? We’ve got a brilliant opportunity for you to join our trades team as a Handyperson, helping us deliver essential maintenance … Read more


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Job

HQN | Thursday, 02 Jul 2026 – 0:00

Community Maintenance Team – Caretaking

About The Role We are looking for someone to join our Community Maintenance Team, within the Caretaking section. This role are a great opportunity to provide a high quality, customer focused caretaking service to our … Read more


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Job

HQN | Tuesday, 30 Jun 2026 – 0:00

Communal Services Cleaner

Communal Cleaning Team We are responsible for the cleanliness of the communal spaces our customers live in. This covers the geographical area of Abri and includes market rent, shared ownership and independent living communities. We … Read more


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Job

HQN | Tuesday, 30 Jun 2026 – 0:00

Waste Collection Operative

Communal Cleaning Team We are responsible for the cleanliness of the communal spaces our customers live in. This covers the geographical area of Abri and includes market rent, shared ownership and independent living communities. We … Read more


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Job

HQN | Tuesday, 30 Jun 2026 – 0:00

Waste Collection Operative

Communal Cleaning Team We are responsible for the cleanliness of the communal spaces our customers live in. This covers the geographical area of Abri and includes market rent, shared ownership and independent living communities. We … Read more


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News

Gareth Young | Monday, 29 Jun 2026 – 16:56

Most victims and witnesses of ASB do not report it, new polling finds

Nearly two-thirds of victims and witnesses of anti-social behaviour did not report it to anyone, according to new YouGov polling published to mark ASB Awareness Week 2026. The findings suggest a growing gap between people’s … Read more


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Job

HQN | Monday, 29 Jun 2026 – 0:00

Communal Services Cleaner

We’re really excited to be looking for a Communal Services Cleaner to join our friendly, frontline team. Working across Eastleigh and the surrounding areas, you’ll help make sure our customers live in clean, tidy and inviting environments. You’ll … Read more


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Job

HQN | Monday, 29 Jun 2026 – 0:00

Scheme Cleaner

We’re really excited to be looking for a Scheme Cleaner to join our busy frontline team, supporting our communities across the Alton area and working from our Horndean and Ham Barn offices. In this role, you’ll play an … Read more


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Job

HQN | Thursday, 25 Jun 2026 – 0:00

Transport Coordinator

We are currently looking for a Transport Coordinator to join Sovini Trade Supplies, part of The Sovini Group. Are you a motivated individual with a strong work ethic, keen to learn and grow? Whether you … Read more


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Job

HQN | Thursday, 25 Jun 2026 – 0:00

Facilities Administrative Coordinator (Workplace Solutions Team)

Are you someone who’s proactive, a great team player and do you have a good eye for detail? If so, we have a great opportunity for you to join our Facilities (Workplace Solutions) team as … Read more


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Job

HQN | Thursday, 18 Jun 2026 – 0:00

Fleet Operations Coordinator

Your new role We’re excited to be looking for a Fleet Operations Coordinator to join our team on a 12 month fixed term contract, 9am – 2pm Monday – Friday. You’ll support the Group Fleet Manager and play a … Read more


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Job

HQN | Thursday, 18 Jun 2026 – 0:00

Grounds Maintenance Operative

The Grounds Maintenance team   We’re responsible for the cyclical upkeep of the communal areas to our customers. This covers a large geographical area and our customers includes market rent, shared ownership and independent living communities on many estates … Read more


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Job

HQN | Tuesday, 16 Jun 2026 – 0:00

Communal Services Cleaner

Communal Cleaning Team We are responsible for the cleanliness of the communal spaces our customers live in. This covers the geographical area of Abri and includes market rent, shared ownership and independent living communities. We … Read more


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Job

HQN | Tuesday, 16 Jun 2026 – 0:00

Grounds Maintenance Operative

The Grounds Maintenance team   We’re responsible for the cyclical upkeep of the communal areas to our customers. This covers a large geographical area and our customers includes market rent, shared ownership and independent living communities on many estates … Read more


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Job

HQN | Tuesday, 16 Jun 2026 – 0:00

Grounds Maintenance Operative

The Grounds Maintenance team We’re responsible for the cyclical upkeep of the communal areas to our customers. This covers a large geographical area and our customers includes market rent, shared ownership and independent living communities on many estates … Read more


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Job

HQN | Friday, 12 Jun 2026 – 0:00

Facilities Management Appenticeship

About The Role We’re excited to offer a fantastic opportunity to join Housing Solutions as a Facilities Management Apprentice on an 18-month fixed-term contract, while working towards a Level 3 Facilities Management Supervisor qualification.  As … Read more


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News

Max Salsbury | Thursday, 04 Jun 2026 – 12:15

Opinion: Investing in communities – how a resident-led grants fund is making a difference

By Lizzie Brown, Community Involvement Manager, and Nikki Glazebrook, Senior Community Involvement Officer, Greatwell Homes Community investment can often mean large-scale programmes or long-term strategies, but sometimes the most impactful change starts with smaller, locally-led … Read more


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Job

HQN | Thursday, 04 Jun 2026 – 0:00

Communal Services Cleaner

Communal Cleaning Team We are responsible for the cleanliness of the communal spaces our customers live in. This covers the geographical area of Abri and includes market rent, shared ownership and independent living communities. We … Read more


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Hub resources

The Estate Services Hub annual conference 2026: What do good estate services look like in 2026?

15 Jul 2026

View / download  more info

Hub events

Awaab’s Law phase 2: Fall hazards

HQN event – Virtual
28 July 2026 – 9:30am – 11:00am

More details  

Hub training
Introduction to social housing

Introduction to social housing

Public training – Live virtual
04 August 2026 – 9:30am – 12:30pm

More details  

Best practice groups

Estates Services Hub best practice group

Best practice groups – Virtual
22 September 2026 – 10:00am – 12:00pm

More details  

Estate Services Hub

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