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The resource you are trying to view is restricted to network members. Please login to your MyHQN account to access this resource or contact [email protected] to enquire about becoming a member of this network.

Benefits of this membership…

  • Expert briefings
  • Discounted event and training places
  • Free job vacancy advertisements
  • Ask the members service
  • Free networking groups
  • Regular updates
  • Specialist benchmarking
  • Access to My HQN.

Topics included:

  • Leasehold management
  • Right to Buy
  • Section 20
  • Service charges and fees
  • Shared ownership
  • Sinking funds and finance
  • Tenant profiling
  • Hate crime.

Leasehold Network best practice group

Location: Best practice groups – Virtual
07 May 2024 – 10:00am – 12:00pm

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Leasehold network annual conference 2024

Location: HQN event – Public
18 June 2024 – 10:00am – 4:00pm

More details  

Leasehold Network news feed

Post

Suzy Histon | Wednesday, 03 Apr 2024 – 11:18

Latest member question: Section 20 consultation

Do any members use their DLO for qualifying works and in particular, major works (such as cyclical decorations and follow up fire remediation works) and if so, do they carry out Section 20 consultation or … Read more


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Post

Suzy Histon | Tuesday, 02 Apr 2024 – 13:34

Latest member question: safety certificates for leasehold properties

A member would be interested to know how you obtain LGSR and EICER documentation from leaseholders. They are looking at any good practice to improve their process on this. Can you help? Let us know … Read more


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News

Max Salsbury | Thursday, 28 Mar 2024 – 9:53

Shared ownership ‘drastically failing to deliver route to homeownership’, say MPs

Shared ownership

Shared ownership schemes are drastically failing to deliver an affordable route to homeownership for too many people, while subjecting buyers to rising rents, uncapped service charges, and a disproportionate exposure to repair and maintenance costs, MPs have said. In a new report, the Levelling Up, Housing and … Read more


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Post

Suzy Histon | Tuesday, 26 Mar 2024 – 9:29

Latest member question: internal works to leasehold properties

A member needs to undertake some works to a block that includes leasehold tenures. Work is needed to install a damp proof course and therefore requires the internal wall plaster, skirting boards, sockets and floor … Read more


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Post

Suzy Histon | Monday, 18 Mar 2024 – 13:11

Latest member question: service charges for external space management

A leasehold team is looking to introduce a service charge for external space management for the first time. They would be interested to hear what level of detail you provide to customers in the event … Read more


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Post

Richard Hawley | Friday, 23 Feb 2024 – 9:34

Course of the week

Collecting with care 2024 – Mental health, housing income and rent arrears: 13 March – Live virtual training  The Money and Mental Health Policy Institute estimates that one in three social housing tenants with rent arrears, … Read more


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Post

Richard Hawley | Friday, 16 Feb 2024 – 11:42

Course of the week

An introduction to HHSRS and housing standards: 28 March – Live virtual training  This virtual training is aimed at frontline workers who frequently go into residents’ properties. It raises awareness and knowledge of the property … Read more


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Post

Richard Hawley | Tuesday, 13 Feb 2024 – 8:23

Course of the week

A new era for resident engagement – for housing staff: 22 February – Live virtual training  This course will take delegates through the new regulatory expectations, help you get where you need to be and … Read more


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Post

Richard Hawley | Friday, 02 Feb 2024 – 13:00

Course of the week

Condensation, damp and mould for non-technical officers: 13 February – Live virtual training  Condensation, damp and mould if left untreated can have profound consequences on quality of life and health as well as the fabric … Read more


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Post

Richard Hawley | Monday, 29 Jan 2024 – 13:37

Course of the week

Customer complaint handling workshop: 28 February – Live virtual training  The Housing Ombudsman says that 2 of every 3 complaints they see could have been handled better by the landlord. Getting complaint handling right saves … Read more


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Post

Richard Hawley | Tuesday, 23 Jan 2024 – 14:41

HQN Training – new for 2024

New for 2024 all of our courses are now certificated with professional development hours. View all our upcoming public courses here.  Further details on professionalisation requirements and the competency and conduct standard for the social … Read more


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HQM

Sam Wiggle | Thursday, 18 Jan 2024 – 11:01

Housing Quality Magazine January 2024

Welcome to the January 2024 edition of HQM. We start the year with a look at the planned 2024/25 rent increase and its implications for both landlords and residents. We also ask some of the … Read more


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Post

Suzy Histon | Thursday, 18 Jan 2024 – 10:25

Latest member question: forfeiture process

A member is reviewing their forfeiture process and would be grateful of some inspiration. Unfortunately a leaseholder had to go into a care home several years ago and is not engaging. The local authority have … Read more


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News

Max Salsbury | Wednesday, 10 Jan 2024 – 12:53

HQN appoints Chloe Fletcher as new director

HQN is delighted to announce the appointment of Chloe Fletcher as a new director. A well-known and highly regarded figure in the social housing sector, Chloe joins from the National Federation of ALMOs, where she … Read more


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News

Jon Land | Thursday, 04 Jan 2024 – 12:50

RSH confirms social housing rent levels for 2024/25

The Regulator of Social Housing today confirmed rent levels for 2024/25. Following much conjecture about the repeat of a rent cap, the government has decided to revert to its old rent setting formula for 2024/25 … Read more


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News

Max Salsbury | Thursday, 07 Dec 2023 – 9:59

HQN’s housing regulation quiz 2023

Who doesn’t look forward to a housing regulation quiz at this time of year? And we have one for you that gradually gets harder to really test hardcore regulation fans! If you don’t get 100%, … Read more


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Post

Nicola Botterill | Thursday, 30 Nov 2023 – 14:41

Latest member question: service charge systems

Can anyone advise me of any service charge systems/solutions that they currently use please, that sit outside their housing management systems? Thanks in advance.


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News

Max Salsbury | Monday, 27 Nov 2023 – 14:00

Gove confident leasehold reform bill will pass before general election

Housing secretary Michael Gove says he believes a bill aimed at reforming leasehold law will be passed before the next general election. According to the government, the Leasehold and Freehold Reform Bill, introduced to parliament … Read more


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News

Max Salsbury | Tuesday, 21 Nov 2023 – 16:55

Leasehold reform plans could increase property prices, study

The government’s plans to abolish marriage value and allow leaseholders to extend their lease by 990 years could lead to an average price increase of 9.9% for short leasehold stock, a new study has revealed. … Read more


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News

Max Salsbury | Thursday, 09 Nov 2023 – 13:43

Ground rent reforms will save leaseholders £thousands, says government

The government has unveiled new proposals to slash ground rents, which it says will save homeowners thousands of pounds. Housing secretary Michael Gove has launched a consultation that will set out options including capping ground rents at … Read more


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News

Max Salsbury | Tuesday, 31 Oct 2023 – 16:15

Government appoints chair of the Leasehold Advisory Service

The housing minister and secretary of state have appointed a chair of the Leasehold Advisory Service (LEASE), a government-funded body which provides free information and advice to leaseholders Martin Boyd is currently chair of the … Read more


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News

Max Salsbury | Tuesday, 31 Oct 2023 – 9:40

Government pledge could help reduce leaseholder insurance premiums

The government has agreed a pledge with five insurance brokers which it says could mean thousands of leaseholders in buildings with identified fire safety issues seeing a significant reduction in their insurance premiums. According to the … Read more


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HQM

Sam Wiggle | Thursday, 26 Oct 2023 – 10:44

Housing Quality Magazine October 2023

The autumn edition of HQM features a big interview with Richard Blakeway, the Housing Ombudsman, in which he shares his insights into the service’s progress and his views on everything from leasehold to mergers. Lara … Read more


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News

Max Salsbury | Tuesday, 17 Oct 2023 – 10:02

New shared ownership rent reforms come into force

Shared ownership

The government has this week introduced a series of reforms to shared ownership rents which apply to the leases of new shared owners who purchase homes delivered through the Affordable Homes Programme and through the … Read more


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Job

Suzy Histon | Friday, 06 Oct 2023 – 15:09

Independent Chair of the Resident Board

We are looking for a new Chair for our Tenant and Leaseholder Advisory Board, the key body for providing tenant oversight of the work of Slough Borough Council’s housing service. At the moment, the housing … Read more


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Post

ian.taylor | Wednesday, 27 Sep 2023 – 15:52

Latest member question: Right to Buy

Where the purchaser has use of facilities or communal space that are funded by the HRA ( or equivalent account in the Housing Association sector,) can the former landlord charge for these services, even if … Read more


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Post

Suzy Histon | Friday, 22 Sep 2023 – 14:41

Latest member question: GDPR and Right to Acquire

A member would be interested to know, under GDPR, what retention periods do you set for former and current tenancy data? In particular for the purpose of confirming Right to Acquire eligibility discounts for both … Read more


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News

Oli Perkins-Gibbons | Friday, 22 Sep 2023 – 13:37

Landlord’s promotion found to be in breach of ASA’s marketing code

The Advertising Standards Authority (ASA) has found that L&Q was in breach of its marketing code when it advertised its shared ownership product as a Black Friday promotion. Two issues were investigated, both of which … Read more


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Job

HQN | Monday, 11 Sep 2023 – 12:26

Sales Progression Executive

We’re a local housing association that’s passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don’t stop there. We offer a wide range of … Read more


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News

Oli Perkins-Gibbons | Thursday, 24 Aug 2023 – 15:34

HQN launches updated social housing regulation toolkit

HQN is delighted to announce our updated social housing regulation toolkit. The toolkit will help you to get ready for the start of what the minister says will be “Ofsted-style” inspections for housing. Every member … Read more


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Fix it, cost for it: Rechargeable repairs – maximising income and minimising debt

Location: HQN event – Virtual
17 April 2024 – 10:30am – 1:30pm

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How to manage your managing agents – a practical workshop

Location: HQN event – Virtual
30 April 2024 – 10:30am – 1:30pm

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Leasehold Network best practice group

Location: Best practice groups – Virtual
07 May 2024 – 10:00am – 12:00pm

More details  

Leasehold network annual conference 2024

Location: HQN event – Public
18 June 2024 – 10:00am – 4:00pm

More details  

Right to Buy and Right to Acquire

Public training – Live virtual
11 April 2024 – 9:30am – 2:00pm

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Shared ownership: Background to SO, development, sales and management

Public training – Live virtual
15 May 2024 – 9:30am – 1:00pm

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Making your leasehold service work for you

Public training – Live virtual
22 May 2024 – 9:30am – 3:00pm

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Right to Buy and Right to Acquire

Public training – Live virtual
04 June 2024 – 9:30am – 2:00pm

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Leasehold Network

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