Latest member question: management structures

An HQN member is keen to find out about different management structures for organisations with between 5,000 and 12,000 properties. They are looking at sharing their senior management arrangements with another council and would like to find out about approaches … Read more

Let’s not be distracted by political upheaval – our tenants want us focused on better services

By Tim Cowland, Senior Consultant, Socitm Advisory The housing sector is used to political turmoil. So as the government wrestles with its future direction, we must continue to focus on the changes and challenges that will impact our tenants and … Read more

Housing Quality Magazine July 2022

Housing Ombudsman calls for organisations to ‘resource and respect’ complaint teams

The Housing Ombudsman issued 32 complaint handling failure orders between January and March 2022, more than any previous quarter, bringing the total for the first full year since they were introduced to 101. The Ombudsman’s latest quarterly report, which names … Read more

Housing’s Next Generation 2022: Top 20 announced

Back for its third year, our Housing’s Next Generation competition attracted entries from all over the sector, from housing associations and local authorities to supply chain partners and housing co-operatives. The judges looked at several criteria when shortlisting, including showing … Read more

Social landlord makes new appointments to strengthen and diversify board

Social landlord Abri has announced two new appointments which it says will further strengthen and diversify its group board. David Montague, former L&Q Chief Executive, and Veronica Gordon, broadcast journalist turned social entrepreneur, will join the board in May. Veronica, … Read more

Opinion: What do we mean by professionalism?

HQN Associate Emma Lindley teases out some questions for government about its recent announcement of a review, in this article first published in the March 2022 issue of Housing Quality Magazine. The recent announcement by the Department for Housing (I can’t … Read more

London Mayor to fund new qualification and training for housing enforcement officers

The Mayor of London is to fund a new qualification and training for local authority housing enforcement officers. These officers will “clamp down on rogue landlords and agents, support vulnerable tenants and ensure rental properties are in decent condition and meet … Read more

Housing’s Next Generation 2022: Nominate now

Giving young diverse housing professionals a voice HQN is delighted to announce the return of Housing’s Next Generation – the annual competition designed to showcase and celebrate the brightest young talent working in housing. Entries for the 2022 competition are open … Read more

Government announces ‘new statutory protections for leaseholders’ within the Building Safety Bill

The Government has announced changes to the Building Safety Bill, with leaseholders getting new protections so they will have “no bills for fixing unsafe cladding”. Michael Gove, Housing Secretary, made the announcement as part of a “reset” of approach by … Read more

Gove approves £27m fund for fire alarms to replace waking watch

Housing Secretary, Michael Gove, has approved plans to end Waking Watch by installing fire alarms in the buildings that currently have the scheme in place. The £27m fund was announced in a letter to Permanent Secretary Jeremy Pocklington. The funding follows £30m … Read more