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People and Culture Network

The focus of our People and Culture Network is on your people, your organisation and creating a positive workplace culture. The network helps HR and people teams stay on top of legislation, regulation and best practice, covering everything from the Competence and Conduct Standard and employment rights to organisational culture and wellbeing.

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Benefits of this membership…

  • Competence and Conduct role assessment tool
  • Expert briefings
  • Discounted event and training places
  • Free job vacancy advertisement
  • Ask the members service
  • Free networking groups
  • Regular updates
  • Access to My HQN.

Topics included:

  • Organisational culture
  • HR and People team challenges
  • Competence and conduct
  • Workforce development
  • Recruitment and retention
  • Staff wellbeing.

Networking groups

People and Culture Network networking group

Best practice groups – Virtual
11 December 2026 – 10:00am – 12:00pm

More details  

Featured event

Self-referral in a co-regulatory world: Knowing when and how to make the call

HQN event – Virtual
26 January 2027 – 10:30am – 1:30pm

More details  

Network podcasts
HQN podcast

How can T-Levels meet skills gaps in the housing sector?

Listen now
HQN podcast

Leadership – a conversation with the president of WISH

Listen now

People and Culture Network news feed

News

Max Salsbury | Wednesday, 07 Oct 2026 – 14:36

Research reveals housing providers’ growing role in mental health support

Housing providers have an increasingly important role to play in supporting customers’ mental wellbeing, according to new data from Orbit released ahead of World Mental Health Day on 10 October. For the second consecutive year, … Read more


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Job

HQN | Friday, 02 Oct 2026 – 0:00

Homecare Induction and Training Coordinator

Help our HomeCare teams learn, grow, and thrive.  At Abri, we know great customer service starts with great people. We’re looking for a passionate and people-focused HomeCare Induction and Training Coordinator to help colleagues build … Read more


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Job

HQN | Monday, 28 Sep 2026 – 0:00

People Assistant

Full time | Fixed term until 28 February 2027 Are you passionate about supporting people and making a real impact in your community? At Plus Dane, our People Team is at the heart of enabling … Read more


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News

Max Salsbury | Thursday, 03 Sep 2026 – 9:57

New HQN tool helps landlords prepare for Competence and Conduct Standard

There’s been plenty of discussion about the new Competence and Conduct Standard, but with it coming into force on 1 October 2026, the time for landlords to start turning the requirements into action has arrived. … Read more


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Job

HQN | Thursday, 27 Aug 2026 – 0:00

Learning & Development Coordinator

About The Role We are looking for an organised and proactive Learning & Development Coordinator to join our People Services Team and help deliver an efficient, customer-focused learning and development service across the organisation. As … Read more


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News

Jon Land | Tuesday, 11 Aug 2026 – 16:26

Opinion: How a housing association helped me and hundreds of others build a career

By Allanta Todd, Recruitment Consultant, Ongo As a recruitment consultant at Ongo, I spend my days helping young people find jobs, apprenticeships and opportunities, but just a few years ago, I was in the same … Read more


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News

Jon Land | Tuesday, 21 Jul 2026 – 13:44

Rayner returns as Housing Secretary in Burnham’s first cabinet

Prime Minister Andy Burnham has appointed Angela Rayner as Secretary of State for Housing, Communities and Local Government in his first cabinet. The move marks a return to MHCLG for Rayner, who previously served in … Read more


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News

Jon Land | Wednesday, 11 Mar 2026 – 9:57

CIH voices concern over possible ‘downgrade’ of competence and conduct under regulator’s plans

The Chartered Institute of Housing (CIH) has criticised the regulator’s plans to do away with a dedicated standard for competence and conduct saying the move could “downgrade its importance”. Under proposals set out by the … Read more


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News

Sam Wiggle | Monday, 09 Feb 2026 – 10:22

AI in housing: ‘It is here and all around us’

The use of AI in housing has reached a tipping point during the last 12 months. From a niche tool used primarily by the sector for machine learning and predictive analytics, it’s now become a … Read more


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News

Sam Wiggle | Friday, 06 Feb 2026 – 14:16

Talking heads: Housing predictions for 2026

As 2026 gets underway, we have invited some of housing’s leading lights to predict what’s in store for the sector over the next 12 months (and beyond). AI (obviously), cybersecurity, geopolitics, housing delivery and homelessness … Read more


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News

Jon Land | Wednesday, 10 Dec 2025 – 11:09

New report lifts the lid on aspirations and frustrations of young housing professionals

The experiences, aspirations and challenges facing early-career professionals across the social housing sector have been revealed in a new report. Drawing on the views of more than 900 young housing professionals across the UK, the … Read more


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News

Jon Land | Monday, 27 Oct 2025 – 15:01

Government launches £1 million social housing innovation fund as Awaab’s Law comes into force

Millions of social housing tenants across the country are set to benefit from safer homes from today as the first phase of Awaab’s Law comes into effect. Under the legislation, social landlords will be required … Read more


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News

Jon Land | Monday, 06 Oct 2025 – 14:39

Housing association chief appointed national Disability and Access Ambassador

A housing association chief executive has been appointed as the government’s Disability and Access Ambassador for housing. Emma Palmer, CEO of Eastlight Community Homes, joins 20 other senior leaders from UK businesses – who will … Read more


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News

Jon Land | Monday, 06 Oct 2025 – 13:24

Housing associations required to comply with new STAIRs standard from October 2026

Housing associations will be required to comply with the new Social Tenant Access to Information Requirements (STAIRs) from 1 October 2026, the government has confirmed. Initially the focus will be on “proactively publishing information” relevant … Read more


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News

Jon Land | Tuesday, 09 Sep 2025 – 10:52

Regulator highlights key lessons for landlords in casework review

The Regulator of Social Housing has today published a review of its regulatory casework over the last year highlighting key lessons for landlords since the new inspection programme got underway last year. This new annual … Read more


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News

Jon Land | Monday, 08 Sep 2025 – 13:17

Steve Reed appointed Housing Secretary following Rayner’s resignation

Steve Reed has been appointed Secretary of State for Housing in Keir Starmer’s reshuffle following the resignation of Angela Rayner. Following his appointment, the MP for Streatham and North Croydon, who was previously Environment Secretary,  … Read more


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News

Jon Land | Tuesday, 12 Aug 2025 – 16:58

Government to train 40,000 new construction workers in bid to meet 1.5 million homes target

More than 40,000 future builders, bricklayers, electricians, carpenters and plumbers will get cutting edge skills to get Britain building at state-of-the-art Technical Excellence Colleges, the government announced today. The specialist colleges will be in every … Read more


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News

Jon Land | Tuesday, 05 Aug 2025 – 11:17

Opinion: Using AI without losing ourselves

By Emma Lindley, HQN Strategic Network associate Like most people, I’ve been experimenting with AI tools over the past few months. One thing’s become really clear to me: just like in real life, the better … Read more


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News

Max Salsbury | Wednesday, 14 May 2025 – 9:43

Mental health support ‘most important’ says social landlord’s residents

Housing associations must continue to support the mental health their residents, research has revealed. Social landlord Orbit’s survey found that mental health and wellbeing provision was rated as the most important form of support by … Read more


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News

Max Salsbury | Tuesday, 13 May 2025 – 15:26

Opinion: The importance of community for mental wellbeing

In this article, Alexandra James, Customer Communications Partner at Stockport Homes, outlines the approach her organisation takes to making sure both residents and staff have the right mental health support.   At Stockport Homes Group, … Read more


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News

Jon Land | Tuesday, 29 Apr 2025 – 10:06

Hear from Ash Sarkar on the culture wars and the housing crisis at this year’s HQN annual conference  

We are delighted to announce that leading political commentator Ash Sarkar will be a keynote speaker at this year’s HQN annual conference. Ash will be joining us at The View in central London on Thursday, … Read more


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News

Max Salsbury | Wednesday, 16 Apr 2025 – 11:08

Opinion: Performance, people and culture – seven steps to success

By Mark Walker, income maximization director, Mobysoft Focusing on culture is a tricky one to navigate for many social housing providers, especially with a lot of organisations still primarily working from home or adopting a … Read more


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News

Jon Land | Tuesday, 11 Mar 2025 – 14:21

Opinion: The future of work and skills

By Jane Atherton, HQN LAOD Hub associate We all know that the world of work is rapidly evolving, and the changes we’ve seen in the last five years are just the beginning. The housing sector … Read more


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News

Tristan Smith | Wednesday, 12 Feb 2025 – 16:01

Opinion: How social housing providers are using apprenticeships to bring in neurodiverse talent

During National Apprenticeship Week, businesses and organisations across the UK are celebrating the value of and opportunities created by apprenticeships. Given our challenges in both attracting and retaining staff in social housing, it’s especially important … Read more


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News

Jon Land | Tuesday, 26 Nov 2024 – 13:08

Tenant Satisfaction Measures paint mixed picture for social landlords – 70% happy but one in five ‘dissatisfied’

More than 70% of tenants are happy with their social landlord – but nearly one in five are dissatisfied with the services they receive, according to the regulator’s analysis of the first year of Tenant … Read more


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News

Max Salsbury | Tuesday, 12 Nov 2024 – 12:18

Opinion: Keep calm, it’s only AI – navigating the constantly evolving technology landscape

By Steve Macmillan, Managing Director, Protocol Policy Generative artificial intelligence (GenAI) is now part of our evolving technology landscape. The recent proliferation of this technology means organisations of all sizes can access a range of … Read more


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News

Max Salsbury | Friday, 18 Oct 2024 – 9:38

Opinion: Menopause, HRT and the workplace – why talking about women’s health matters for everyone

By Debi Marriott-Lavery, CEO Magenta Living Menopause is something every woman will go through at some point, but the experience itself is as varied as we are. Some might sail through with barely a symptom, … Read more


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News

Max Salsbury | Tuesday, 08 Oct 2024 – 15:43

Menopause Workplace Pledge

Charity Wellbeing of Women is calling on employers to sign its Menopause Workplace Pledge and take positive action to make sure everyone going through the menopause is supported. Women make up nearly half of the … Read more


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News

Max Salsbury | Monday, 16 Sep 2024 – 9:22

Housing association launches employment support partnership

A housing association’s employment support partnership has been launched in Liverpool. Plus Dane Housing’s Jobs Plus pilot, in partnership with Transform Lives and supported by Liverpool in Work and First Person Project, is aiming to … Read more


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News

Max Salsbury | Tuesday, 11 Jun 2024 – 16:21

Opinion: Understanding and addressing aggression in the workplace

By Jane Atherton, HQN Associate Aggression in the workplace is a problem that can significantly impact the wellbeing of colleagues. Whether it’s overt hostility or subtle forms of micro-aggressions or intimidation, it can create a … Read more


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Network news

Research reveals housing providers’ growing role in mental health support

More details  

New HQN tool helps landlords prepare for Competence and Conduct Standard

More details  

Opinion: How a housing association helped me and hundreds of others build a career

More details  

Rayner returns as Housing Secretary in Burnham’s first cabinet

More details  

Network resources

Two duties, one trap: Competence and conduct requirements for asset management and repairs operations

19 Oct 2026

View / download  more info

Competence and Conduct Standard

05 Oct 2026

View / download  

Competence and Conduct Standard: Frequently asked questions

30 Sep 2026

View / download  more info

Competence and conduct readiness and improvement framework

30 Sep 2026

View / download  more info

Network events

FREE demo session – The HQN Competence and Conduct role assessment tool

HQN event – Virtual
11 November 2026 – 2:00pm – 3:00pm

More details  

People and Culture Network networking group

Best practice groups – Virtual
11 December 2026 – 10:00am – 12:00pm

More details  

Self-referral in a co-regulatory world: Knowing when and how to make the call

HQN event – Virtual
26 January 2027 – 10:30am – 1:30pm

More details  

Network training

Practical AI for housing professionals

Public training – Skills, behaviours, competencies (Culture) – Live virtual
03 November 2026 – 9:30am – 4:00pm

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Professional practice skills for housing management (C&C top-up module)

Public training – Public Top-up modules, Senior leadership – Live virtual
16 November 2026 – 9:30am – 3:30pm

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How to give feedback that gets results

Public training – Senior leadership, First-line management, Skills, behaviours, competencies (Culture) – Live virtual
27 November 2026 – 9:30am – 11:30am

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Awaab’s Law Phase 2 for non-technical staff

Public training – Health and safety, Legal – Live virtual
30 November 2026 – 9:30am – 4:00pm

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Awaab’s Law Phase 2 for non-technical staff

Public training – Health and safety, Legal – Live virtual
01 December 2026 – 9:30am – 4:00pm

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Project management bootcamp

Project management bootcamp

Public training – Senior leadership, First-line management, Skills, behaviours, competencies (Culture) – Live virtual
01 December 2026 – 10:00am – 3:00pm

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Complaints: Providing appropriate compensation and other remedies

Public training – Senior leadership – Live virtual
03 December 2026 – 9:30am – 12:30pm

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Time management

Public training – Senior leadership, First-line management, Skills, behaviours, competencies (Culture) – Live virtual
04 December 2026 – 10:00am – 4:00pm

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