duration

Duration
Half-day

duration

Location
Live virtual

duration

Availability
Good

Suitable for:       All What does this mean?

This short course lets you into a secret that will make your life so much easier, that of giving feedback in a way. That means it’s accepted as helpful advice.  Our formula has worked for hundreds of managers already and it will work for you.  Gone are the days of dreading the giving of honest feedback. Embrace our formula and look forward to a culture of excellence.

  • Read more

    What delegates will take away:

    • A deeper understanding of our own and others’ reactions to feedback
    • Techniques to enable delivery of constructive feedback in a way that is received well
    • Techniques to build trust — long and short term to support a culture of feedback and continuous improvement
    • Techniques to address typical issues the workplace, including: negative attitude, work not delivered on time, work not up to standard
    • The importance of praise.

    Who’s it for?

    Anyone who has to provide feedback to others.

  • Our trainer

    Andy Redfearn is passionate about turning complexity into clarity — whether it’s uniting a team around a shared vision, transforming a struggling product into a market leader, or helping others perform at their very best. His mission is to deliver clear results through empowering people and driving organisations to thrive.

    Andy’s career has taken him from the fast-paced world of ad tech to the highly secure and demanding realm of national security and law enforcement. With over twelve years’ experience leading high-performing teams and launching cutting-edge products, he has built a reputation for aligning strategy, technology, and people to deliver impact at scale.

    As Product Leader, Andy led a multi-disciplinary team developing advanced AI data intelligence solutions for government and national security clients. Before that, he was Head of Product and Success, where he guided the company through a major transformation that restored growth and cemented its position as a UK market leader.

    Alongside his professional work, Andy serves as Team Leader and Director of the Holme Valley Mountain Rescue Team, coordinating life-saving search and rescue missions across Yorkshire.

    Driven, collaborative, and calm under pressure, Andy brings a blend of strategic thinking, empathy, and real-world leadership to every challenge — whether in the boardroom or on the mountainside.

  • Cancellations and substitutions

    If you are unable to attend an event or public training course, please let us know in writing (email is fine) at least 48 hours before. Please email [email protected] Otherwise, a cancellation fee of £60 plus VAT will be chargeable. If you are using a package place to attend and do not inform us within the agreed time frame, then a place will be taken to cover your non-attendance. Cancellations must be made in writing, and will be acknowledged by HQN Limited.

  • Price and booking

    Pricing tables-2026 training half day

    Tickets

    Ticket Type Price Spaces
    Delegate ticket - Multi ticket pricing and member discounts will be applied at checkout £225.00
    Attendee 1

    Registration Information

    Booking Summary

    1
    x Delegate ticket - Multi ticket pricing and member discounts will be applied at checkout
    £225.00
    Total Price
    £225.00

    If you experience any issues when submitting your booking, please email [email protected] with the name and date of the session along with the delegate name(s), email address(es) and job title(s) and we'll process the booking for you.

Dates



27 November 2026
9:30am - 11:30am
Book now

We can bring this course to you.
If you have five or more staff interested our in-house training offers great value for money.

Complete the form below and we'll be in touch.

We can bring this course to you.
If you have five or more staff interested for this course date, our in-house training offers great value for money. All you need to do is click the in-house tab and drop us a message.

 

Making a booking:
Step 1: Select the number of delegates you would like to book on this session
Step 2: Complete the delegate details
Step 3: Check the details, tick the consent box, and press the book now button
Step 4: Member and multi-ticket discounts will automatically be applied on the next page
Step 5: To use a coupon code please enter this at the top of the checkout page by clicking on the link
Step 6: Complete the booking details
Step 7: Confirm your booking.