2 hour


Live virtual



Suitable for:       All What does this mean?

This short course lets you into a secret that will make your life so much easier, that of giving feedback in a way. That means it’s accepted as helpful advice.  Our formula has worked for hundreds of managers already and it will work for you.  Gone are the days of dreading the giving of honest feedback. Embrace our formula and look forward to a culture of excellence.

  • Read more

    What delegates will take away:

    • A deeper understanding of our own and others’ reactions to feedback
    • Techniques to enable delivery of constructive feedback in a way that is received well
    • Techniques to build trust — long and short term to support a culture of feedback and continuous improvement
    • Techniques to address typical issues the workplace, including: negative attitude, work not delivered on time, work not up to standard
    • The importance of praise.

    Who’s it for?

    Anyone who has to provide feedback to others.


  • Our trainer

    Gavin Hutchinson is a veteran trainer with 22 years of experience planning, implementing and delivering training for HM Prison Service, Police Forces and Local Authorities. He is passionate and highly effective with outstanding success in delivering training over a variety of disciplines and fields.

    He has a deep knowledge of behavioural change, motivational training and development across public and private sectors and thoroughly enjoys seeing the effect of his training on the participants. Gavin uses humour to allow participants to absorb the learning and his sessions are great fun.

  • Price and booking

    Bookings are closed for this event.

    If you experience any issues when submitting your booking, please email [email protected] with the name and date of the session along with the delegate name(s), email address(es) and job title(s) and we’ll process the booking for you.

  • Cancellations and substitutions

    If you are unable to attend an event or public training course, please let us know in writing (email is fine) at least 48 hours before. Please email [email protected] Otherwise, a cancellation fee of £60 plus VAT will be chargeable. If you are using a package place to attend and do not inform us within the agreed time frame, then a place will be taken to cover your non-attendance. Cancellations must be made in writing, and will be acknowledged by HQN Limited.


04 July 2024
9:30am - 11:30am
Book now
01 October 2024
9:30am - 11:30am
Book now

We can bring this course to you.
If you have five or more staff interested our in-house training offers great value for money.

Complete the form below and we’ll be in touch.

We can bring this course to you.
If you have five or more staff interested for this course date, our in-house training offers great value for money. All you need to do is click the in-house tab and drop us a message.


Making a booking:
Step 1: Select the number of delegates you would like to book on this session
Step 2: Complete the delegate details
Step 3: Check the details, tick the consent box, and press the book now button
Step 4: Member and multi-ticket discounts will automatically be applied on the next page
Step 5: To use a coupon code please enter this at the top of the checkout page by clicking on the link
Step 6: Complete the booking details
Step 7: Confirm your booking.