Competence and Conduct Standard

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Competence and Conduct Standard – how HQN can help

The Competence and Conduct Standard is here and sets clear expectations around professional standards, behaviours and culture. HQN can help you understand the requirements, identify gaps and put practical development plans in place.

Designed to help you decide who’s in scope for the Competence and Conduct Standard. Just enter details of the job role.

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Practical top-up learning without the burden of a full qualification for housing professionals, managers and leaders.

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Helping HR and people teams stay on top of legislation, regulation and best practice.

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Tailored consultancy support in relation to the Competence and Conduct Standard.

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Competence and Conduct training and events

FREE demo session – The HQN Competence and Conduct role assessment tool

HQN event – Virtual
11 November 2026 – 2:00pm – 3:00pm

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Professional practice skills for housing management (C&C top-up module)

Public training – Public Top-up modules, Senior leadership – Live virtual
16 November 2026 – 9:30am – 3:30pm

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Resident vulnerability: Turning what you know into action

HQN event – Virtual
18 November 2026 – 9:30am – 12:30pm

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Competence and conduct standard: meeting the requirements and building good practice

Public training – Senior leadership, First-line management, Skills, behaviours, competencies (Culture) – Live virtual
08 December 2026 – 10:00am – 1:00pm

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