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Equality, Diversity and Inclusion Network best practice group

Location: Best practice groups – Virtual
07 July 2026 – 10:00am – 12:00pm

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The future of social housing allocations

Location: HQN event – Virtual
16 June 2026 – 9:30am – 1:00pm

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Equality, Diversity and Inclusion Network news feed

News

Jon Land | Tuesday, 19 May 2026 – 11:24

People with vulnerabilities feel more likely to be treated unfairly by organisations – research

The UK’s most vulnerable consumers are less satisfied than the wider population when it comes to customer service, according to new research from the Contact Centre Management Association (CCMA). The CCMA’s Voice of the Contact … Read more


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News

Max Salsbury | Friday, 15 May 2026 – 10:07

Report reveals gap between EDI ambition and lived experience in housing

Housing organisations across England are being urged to take more targeted action on equality, diversity and inclusion (EDI), as a new report reveals that progress is not being experienced equally, with those most affected by … Read more


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News

Sam Wiggle | Friday, 08 May 2026 – 9:00

Gambling harms in LGBTQ+ communities: Why it matters, and how Recover with Pride is changing the landscape

Gambling is often framed as an individual issue, but the evidence is now unequivocal: for LGBTQ+ communities, gambling harm is shaped by structural inequality, minority stress and gaps in culturally competent support. A growing body … Read more


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News

Sam Wiggle | Wednesday, 06 May 2026 – 14:56

Housing, inequality and refugee belonging

Housing sits at the heart of integration. It shapes health, wellbeing and, crucially, a sense of belonging. This is especially true for refugees, whose sense of place maybe fractured, dislocated and informed by trauma. However, … Read more


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News

Sam Wiggle | Tuesday, 05 May 2026 – 14:59

My Home, My Life: Older Bangladeshi tenants in social housing

England is home to a growing, ethnically diverse older population. Yet we know remarkably little about minority older adults’ experiences of housing. The Amar bari, amar jibon (My Home, My Life) study set out to make this … Read more


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HQM

Sam Wiggle | Friday, 01 May 2026 – 8:43

Housing Quality Magazine April 2026

In the April 2026 edition of our quarterly magazine, we have an exclusive interview with Resolution Foundation director Lindsay Judge where we ask her to mark Labour’s performance on housing after nearly two years in … Read more


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Job

HQN | Monday, 13 Apr 2026 – 0:00

Bi-Lingual Housing Apprentice

We are currently looking for a Bi-Lingual Housing Apprentice to join Pine Court Housing Association, part of The Sovini Group. Are you a motivated individual with a strong work ethic, keen to learn and grow? Whether you have previous … Read more


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News

Max Salsbury | Friday, 27 Mar 2026 – 10:06

Provider helps over 1,500 refugees and migrants to thrive

Refugee and migrant housing provider ACH has helped more than 1,500 people rebuild their lives by providing them with somewhere to live and wider training support over the last 12 months. The achievement is among the … Read more


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News

Max Salsbury | Thursday, 19 Mar 2026 – 10:23

Social landlord awarded DAHA sector accreditation for domestic abuse services

Social landlord Stonewater has been recognised for excellence in supporting survivors of domestic abuse, earning accreditation from the Domestic Abuse Housing Alliance (DAHA). DAHA accreditation is awarded to housing sector organisations that demonstrate best practice … Read more


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Post

Suzy Histon | Thursday, 12 Mar 2026 – 16:05

Latest member question EDI and Comms roles

A member would be keen to know how you approach communication roles related to EDI: Do have any EDI roles in place focused on ensuring messaging is inclusive? Their research suggests EDI Specialist roles and … Read more


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News

Max Salsbury | Thursday, 12 Mar 2026 – 14:07

Survey highlights ongoing gender gap for women in social housing

More than half of women working in the social housing sector still feel they need to work harder than men to achieve the same opportunities, a survey has revealed. Women in Social Housing (WISH) has … Read more


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News

Max Salsbury | Tuesday, 10 Mar 2026 – 16:01

Opinion: Building pathways for women in manual trades

By Meg Lee, Employment and Training Manager for Women and Manual Trades (WaMT) This year’s International Women’s Day theme, ‘Give to Gain’, feels incredibly relevant to the work we do every day at Women and … Read more


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News

Max Salsbury | Friday, 06 Mar 2026 – 9:14

Support provider signs LGBTQ+ Housing Pledge

Housing and support provider Honeycomb Group has signed up to the LGBTQ+ Housing Pledge. The accreditation, created by HouseProud and delivered in partnership with Stonewall Housing, is a sector-wide scheme that demonstrates commitment to equality, … Read more


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News

Max Salsbury | Wednesday, 18 Feb 2026 – 15:22

Hundreds of domestic abuse survivors provided with support in Brighton

Nearly 600 domestic abuse survivors were provided with specialist support in and around Brighton across 2024/25, a new report has revealed. The report from Brighton & Hove City Council and social landlord Stonewater, Safe Haven … Read more


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News

Max Salsbury | Wednesday, 18 Feb 2026 – 14:19

Housing association becomes Disability Confident Employer

Northants-based housing association Greatwell Homes has progressed to level two of the government’s Disability Confident scheme. The scheme was created to encourage employers to think differently about disability and take action to improve how they … Read more


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Post

Suzy Histon | Wednesday, 11 Feb 2026 – 14:56

Latest member question: collecting data

A member is reviewing their housing application forms and more specifically around what profile questions and response options are included around protected characteristics of the Equality Act and how you collect information about spoken language. … Read more


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News

Sam Wiggle | Friday, 06 Feb 2026 – 14:16

Talking heads: Housing predictions for 2026

As 2026 gets underway, we have invited some of housing’s leading lights to predict what’s in store for the sector over the next 12 months (and beyond). AI (obviously), cybersecurity, geopolitics, housing delivery and homelessness … Read more


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HQM

Sam Wiggle | Thursday, 29 Jan 2026 – 15:04

Housing Quality Magazine January 2026

In the January 2026 edition of our quarterly magazine, we have an exclusive interview with Crisis chief executive Matt Downie where he talks about the charity’s pioneering plans to become a social landlord, his frustrations … Read more


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News

Max Salsbury | Wednesday, 28 Jan 2026 – 4:22

Opinion: The Crowborough asylum camp is not a solution – it’s a warning

By Fuad Mahamed, Chief Executive, ACH When people talk about the asylum “camp” in Crowborough, the debate quickly hardens. Positions are taken. Lines are drawn. Communities are pitted against people they have never met. But … Read more


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News

Jon Land | Thursday, 11 Dec 2025 – 9:00

Social landlords face complex ‘no access’ challenges as new safety laws raise the pressure – research

‘No access’ has long been an operational challenge for councils and arms-length management organisations (ALMOs), but landmark new research shows the issue is increasing in scale, cost and complexity, driven by a wide range of … Read more


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News

Jon Land | Tuesday, 18 Nov 2025 – 10:07

Opinion: The housing impact of making refugee status temporary

By Fuad Mahamed, chief executive, ACH (refugee integration services provider) The Home Secretary’s announcement that refugee status in the UK will become temporary – with protection subject to regular reviews and a significantly longer 20-year … Read more


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News

Max Salsbury | Wednesday, 05 Nov 2025 – 9:15

EHRC drops interim transgender advice

The Equality and Human Rights Commission (EHRC) has withdrawn its interim advice on how organisations should act in relation to the Supreme Court’s ruling on transgender rights. In place of the guidance, which was published … Read more


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News

Max Salsbury | Tuesday, 04 Nov 2025 – 10:40

RSH publishes tenant satisfaction analysis

The Regulator of Social Housing (RSH) has published its analysis of large social landlords’ Tenant Satisfaction Measure (TSM) results. Nearly half a million tenants were surveyed by landlords for this year’s analysis, reporting how satisfied they … Read more


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News

Max Salsbury | Wednesday, 29 Oct 2025 – 12:13

Refugee and migrant services provider announces new chair

Refugee and migrant services provider ACH has welcomed a new chair to its board. Oona Goldsworthy, who has been the chief executive of Brunelcare since 2019, took over the role from Noelle Rumball at the … Read more


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News

Sam Wiggle | Wednesday, 29 Oct 2025 – 8:53

Behind the headlines

‘I’ve never experienced such difficult times since arriving in the UK’ By Fuad Mahamed, CEO and Founder of refugee and migrant housing and integrated services provider ACH. On August 15, the High Court granted an … Read more


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HQM

Sam Wiggle | Thursday, 23 Oct 2025 – 11:31

Housing Quality Magazine October 2025

In the October edition of our quarterly magazine, we talk to Rochdale Boroughwide Housing chief executive Amanda Newton ahead of Awaab’s Law coming into force, Keith Cooper investigates the recent struggles at Homes England and … Read more


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News

Max Salsbury | Friday, 10 Oct 2025 – 9:03

Home is more than four walls: How housing quality affects mental health

This World Mental Health Day (10 October) gives us an opportunity to reflect on the link between where we live and how we feel. A good home isn’t just a roof over our heads: it’s … Read more


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News

Max Salsbury | Wednesday, 08 Oct 2025 – 14:59

Building an anti-racist future in social housing

Every October, Black History Month gives us a chance to celebrate Black excellence, reflect on shared histories, and honour the contributions of Black communities to British life. For those of us working in social housing, … Read more


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News

Jon Land | Monday, 06 Oct 2025 – 14:39

Housing association chief appointed national Disability and Access Ambassador

A housing association chief executive has been appointed as the government’s Disability and Access Ambassador for housing. Emma Palmer, CEO of Eastlight Community Homes, joins 20 other senior leaders from UK businesses – who will … Read more


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News

Jon Land | Monday, 06 Oct 2025 – 13:24

Housing associations required to comply with new STAIRs standard from October 2026

Housing associations will be required to comply with the new Social Tenant Access to Information Requirements (STAIRs) from 1 October 2026, the government has confirmed. Initially the focus will be on “proactively publishing information” relevant … Read more


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The future of social housing allocations

Location: HQN event – Virtual
16 June 2026 – 9:30am – 1:00pm

More details  

Housing asylum seekers: Public perception vs reality

Location: HQN event – Virtual
18 June 2026 – 9:30am – 12:15pm

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Managing complex cases – masterclass

Location: HQN event – Virtual
24 June 2026 – 8:30am – 10:00am

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The Competence and Conduct Standard – everything you need to know for October 2026

Location: HQN event – Virtual
01 July 2026 – 10:00am – 12:30pm

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Awaab’s Law Phase 2 for non-technical staff

Public training – Live virtual
24 June 2026 – 9:30am – 4:00pm

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Awaab’s Law Phase 2 for non-technical staff

Public training – Live virtual
01 July 2026 – 9:30am – 4:00pm

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An introduction to Consumer Standards

Public training – Live virtual
06 July 2026 – 9:30am – 12:30pm

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An introduction to Awaab’s Law for non-technical staff

Public training – Live virtual
08 July 2026 – 9:30am – 4:00pm

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