Housing Quality Network

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The Housing Quality Network is a vital resource for everyone working in social housing. Looking for expert guidance and advice? Searching for revealing insights around the crucial issues affecting the social housing sector? The Housing Quality Network’s cost-effective services deliver all this and more – allowing you to save money without compromising standards.

With the new draft consumer standards out for consultation, there has never been a better time to become a member of the Housing Quality Network. We’ve been busy keeping our members up to date and on top of emerging issues by tracking the new regime (including all the various aspects such as damp and mould, Housing Ombudsman determinations, professionalism, etc) as it has been evolving – providing toolkits and guidance, running briefing sessions and workshops (often with the Regulator and the Housing Ombudsman present):

  • Our comprehensive regulation toolkit has been extremely popular with more than 800 downloads so far to date.

And we have much more planned. In the coming weeks we’re holding workshops looking at the new standards and their implications for different parts of the sector, including a special session for residents with the Regulator of Social Housing so they can hear directly about the changes. 

This is what our members have to say:

“The Housing Quality Network provides a great opportunity to hear about what other registered providers are doing and share experiences.”

“Let me say what an amazing toolkit you guys have put together. Honestly, it’s so, so helpful.”

“The interactive tool plus design features really brings the toolkit to life.”

“I find the weekly newsletters and briefing papers on various topical issues to be very helpful and provide a resource I can utilise not only for my personal knowledge, but also when briefing senior officers or Council members. Membership can mean access to some events is free!”

Join up now – email [email protected]

Already a member but don’t have a login? Get in touch with [email protected]

Housing Quality Network membership includes:

  • Use of our regularly updated self-assessment toolkits covering subjects such as governance, complaints and GDPR
  • Access to essential resources including case studies, briefings, blogs, forums and more
  • Weekly updates
  • Free membership to our six exclusive hubs, including our Complaints hub and our Leadership and Development hub
  • Free places at best practice groups for the Housing Quality Network including complaints hub, leadership hub and climate change hub
  • Three free places to use at any event or training course
  • One free place at the HQN annual conference in July 2024
  • Discounted rates on all bookings, in-house training and consultancy services.

Hold fewer than 1,000 properties? Let us know and we’ll send you alternative membership options. 


Housing Quality Network

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