duration

Location
Virtual

Topic: DLOs vs external contractors – what works for you?

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    Why you should come to the best practice group:

    Reviewing the way you deliver your repairs service? You’re not alone. Many are reassessing their approach and considering DLOs over external contractors.  Join peers from across the sector to share insights, explore what’s working, and discover how others are improving performance and tenant satisfaction.

    Best practice groups are a great way of engaging with your network/hub members.

    We look forward to seeing you there!

  • Our facilitator

    Chloe Fletcher, Director, HQN

    Chloe has worked in the social housing sector for over 25 years, since her first role in housing management with JSS Pinnacle as a trainee housing officer. She completed a Masters in Housing with Professional Qualification at the London School of Economics and then moved into housing policy, working on behalf of the London boroughs, initially for London Housing Unit and then London Councils. She joined the National Federation of ALMOs (NFA) in 2007 working with members, government officials and wider housing stakeholders to develop NFA policy and support the ALMO movement. She brings her wide range of housing management and policy knowledge to HQN as director, working across the business and bringing her skills and experience to the whole social housing sector.

  • Cancellations and substitutions

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  • Price and booking

    Bookings are closed for this event.

    If you experience any issues when submitting your booking, please email [email protected] with the name and date of the session along with the delegate name(s), email address(es) and job title(s) and we'll process the booking for you.

Dates



Making a booking:

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Step 1: Select the number of delegates you would like to book on this session
Step 2: Complete the delegate details
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Step 6: Complete the booking details
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Step 8: You will receive a confirmation email with an order number, if you don’t receive this within 24 hours please get in touch with us – [email protected]