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Latest member question: barbeques

Our policy regarding barbeques in communal areas including gardens has always been a blanket no due to the fire risk, complaints from other residents, etc. However, we are reviewing this decision currently and wondered if any members could share their…

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Latest member question: What impact will a high RPI have on the shared ownership market?

On 22 June 2022 the office of national statistics announced that May’s 12-months CPI was 9.1% and the RPI was 11.7%. the sectors rent formula for general needs and sheltered housing is based on September’s CPI plus 1%. So we…

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Latest member question: feedback on IT software for income teams

A member would be interested to hear if anyone has carried out a survey about their income collection IT system to gather feedback from colleagues in their income teams?

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Latest member question: licenses and service charges

A member would be interested to hear from others who manage licensee’s, issue licenses for supported housing/hostels and if they charge a fixed or variable service charge?

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Latest member question: lettable standards

A member is looking to review and refresh their lettable standard and would like to hear from others about their standard and any best practice. Can you help?

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Latest member question: void performance

A member is keen to compare void performance and would be grateful if you could complete this short survey.

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Latest member question: interview questions

A member would be interested to know if anyone has a great EDI question they use for job interviews? The candidate will be expected to participate in the delivery of EDI training and Equality Impact Assessment. Any suggestions appreciated!

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Latest member question: carbon monoxide alarms

The new regulations requiring RPs to install a Carbon monoxide detector in any room with a gas appliance (other than a cooker) comes into force on 1st October 2022 – There is little more detail on whether we are expected to have them all installed by the 1st October 2022 or has anyone seen a…

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Latest member question: housing allocation policies and managing non-priority applicants

As a local housing authority, we are reviewing our housing allocations policy. We would like to hear from other local authority members how the manage interest from those seeking housing who are not classed as a priority under Part 6…

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Latest member question: glazed front entrance fire doors

Following the earlier advice note from MHCLG (now DLUHC) one of our members is replacing their Manse and Upgraded flat front entrance doors and has decided to charge leaseholders for this work. They are considering whether to offer leaseholders glazed doors, but the issue is the considerable additional cost for glazed doors (and that glazing…

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Latest member question: allocations policy

We are currently reviewing our housing allocations policy. We are conducting research on how other local authorities are managing their waiting list and customer expectations of being housed when they are not classed as a priority for housing. If local authority colleagues can provide any information about their own experiences and policies in this area,…

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