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2 responses to “Latest member question: housing management systems”

1. Hi, we also use a spreadsheet. We have looked at Housing PRAH module which has been tailored for Wales Housing Act. Would be interested in finding our the results and maybe could be tabled at the next officers network via Simon Rose

2. We use Locata HPA for this which we input all the cases and data into and it generates the WHO12 for us as opposed to using a spreadsheet which is much more efficient
   https://locatahousingservices.org.uk/

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One response to “Latest member question: adaptations moral dilemma”

1. I think I’ ve become quite hardened over the years…it sounds like your customers have decided to bypass your policy by waiting for the outcome of an annual review , which might mandate you to carry out improvements that are in your word i” unsustainable”. I ve had similar discussion at my authority, Options:
   – are there sufficient funds via DFG to adapt? if so , adapt
   – if there is a suitable property that meets the need of a given household, which they are reluctant to pursue? if yes, offer them a management let. if they refuse that then walk away or explain that you are working with very limited resources and invite reconsideration.
   – a variation might be to ( if you have one) use CBL set up the households with automated bids for suitable properties
   – what financial contribution are Social Services/NHS willing to make?

   York ( my employer) make a heavy use of management lets to get the reluctant into our next to zero supply of 4 beds.

   how much negotiation can there be when resources are very slight? this is my private view, there is a mismatch between expectations of social landlords and reality. the public think we have a reasonable supply of housing and that under certain circumstances housing becomes a welfare entitlement, which it can’t be because it is a physical resource in short supply. bottom line is stop negotiating with people, the perfect solution may never arise. and the customer needs to understand this.

   there are macro things to do too, like include some 4 bed provision in your s106 agreements and new build programme

   if people can ‘hang on ‘ for a year are they really in need? sounds harsh I know, short of a massive expansion of social rent provision as advocated by the CIH , then these issues aren’t going away.

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One response to “Latest member question: measuring the success of a new team”

1. We are doing the same at Progress Housing so any information gathered would also be appreciated

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