Mel Cant

Mel trained as a Barrister and came to the Bar in 2000. She doesn’t practice independently, choosing to work in the Social Housing Sector which she has done now for over 25 years. She covers all aspects of social housing…

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Michael Guest

Michael Guest is a well-established and sought-after consultant and trainer in housing. His expertise and experience extends across the housing sector, with specialisms in governance and resident engagement. He is known for his highly professional, yet relaxed and approachable working…

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Mike Garde

Since the rise of ChatGPT (2022), Mike has immersed himself in understanding AI and how it can best serve businesses. Over the past 24 months, Mike has delivered both in person training and webinars to well over 2,000 individuals, equipping…

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Mike Victory-Rowe

Mike is a chartered building surveyor with more than 30 years’ experience in property asset management and social housing. He works with a range of clients and partners to deliver innovative asset management solutions to the sector and has advised…

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Mike Victory-Rowe

Mike is a chartered building surveyor with more than 30 years’ experience in property asset management and social housing. He works with a range of clients and partners to deliver innovative asset management solutions to the sector and has advised…

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Nancy Witham

Nancy Witham has more than 30 years’ experience within the social housing sector. She delivers innovative, engaging, interactive training to operational staff in repairs and maintenance, neighbourhoods, customer service and business IT systems. Nancy’s style of training makes learning enjoyable…

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Nigel Greenwood

Nigel has mapped and designed customer journeys, improved the customer experience and managed complaints for all types and sizes of organisation across all sectors since 2004. He is an international speaker, has run workshops worldwide and designed and now delivers…

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Peter Walters

Peter Walters specialises in working with executive teams, boards and residents on strategy, team building, governance, resident engagement and mergers. He’s also the author of HQN’s governance toolkit. Peter has been chief executive of two large housing associations and a…

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Peter Wilson

Peter Wilson has over 30 years’ experience in public and private sector housing. A chartered environmental health practitioner and a chartered surveyor, he has also worked as a housing manager responsible for over 11,000 properties. He is still actively involved…

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Richard Paris

Richard Paris has an MA from Queens’ College, Cambridge and a post-graduate Diploma in Housing from LSE. From 1991-93, he was senior research officer at LSE Housing, and has worked for short-life and supported housing agencies, mainstream housing associations and…

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Rob Gershon

Rob is a social housing tenant and activist. Rob is a full-time carer. Following the Welfare Reform Act of 2012, wherein policy dictated Rob and his wife had a spare room for which they would be financially penalised, Rob began…

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Roger Jarman

Roger Jarman is a long-standing HQN associate. He provides consultancy services, leads training programmes and writes on housing regulation and other matters. He is the author of HQN’s toolkit on the new regulatory framework for social housing. Apart from his…

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