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The Social Housing White Paper, the Social Housing (Regulation) Act 2023, Hackitt Report and Building Safety Act 2022: What this means for resident engagement.

The Hackitt Report, Social Housing White Paper, the Social Housing (Regulation) Act 2023 and Building Safety Act 2022 are fundamental to the future of social housing. They set out the future framework and the way forward including the key principles and the priorities.

This session provides an opportunity for residents and staff to gain a shared understanding of the key issues coming from the Hackitt Report, and the Social Housing White Paper, the Social Housing (Regulation) Act 2023 and Building Safety Act 2022. The session takes the themes that emerge from both and gives participants the opportunity to consider what this means for resident engagement. The session includes presentations and interactive discussion. It is based on co-production principles – facilitating engaged residents and staff to work together to develop a shared understanding of the issues and implications and agreeing and planning actions.

  • Read more

    Delegates will:

    • Understand and consider the context and background leading up to the Grenfell Tower tragedy
    • Learn about the Hackitt Review and Building Safety Act 2022 – the findings, recommendations, proposed legislation and implications for social housing
    • Be provided with an overview of the whole Social Housing White Paper, the Social Housing (Regulation) Act 2023 and specifically focus on the resident engagement aspects of it
    • Consider the implications of the Hackitt Report, Building Safety Act 2022, the Social Housing White Paper and the Social Housing (Regulation) Act 2023 for resident engagement
    • Identify action points for the way forward.

    Who is this session geared to?

    • Engaged residents
    • Staff who support engaged residents
    • Staff responsible for developing policy and procedure.
  • Our trainer

    Michael Guest is a well-established and sought-after consultant and trainer in housing. His expertise and experience extend across the housing sector, with specialisms in Governance, Housing Management, Change in the Sector and Resident Engagement.

    He is known for his highly professional, yet relaxed and approachable working style that lends itself to learning and development assignments. This is combined with working comfortably at political and governance levels, through executive, management, and operational staff and with involved residents and communities.

    After holding a number of senior management positions in housing, Michael has for the last 28 years been Director of Michael Guest Associates Ltd., providing consultancy and training to the sector. A key aspect of this work is as part of HQN programmes since its inception.

    Michael is a Chartered Housing Professional, Chartered Management Consultant, and a Chartered Manager. A Fellow of the Chartered Institute of Housing he is a:

    • Regular Chair of and Lead Assessor on its Experienced Professional Route Professional Interview Panels for Chartered Membership
    • Member of the Executive Route Professional Interview Panel for Chartered Membership
    • Registered CIH Mentor for Senior Housing Professionals
    • Member of the CIH Housing Academy.

    He is also a Fellow of the Institute of Leadership and Management, the Royal Society for Public Health, the Chartered Management Institute, the Institute of Consulting, was awarded an MSc. (with Merit) in Leadership and Management in 2017, an MSc. (with Distinction) in Housing Studies in 2020 and a Postgraduate Certificate in Corporate Governance (with Distinction) in 2020.

    Outside of housing, Michael is a Chair of School Governors, Chair of the Board of a Learning Partnership company of schools, Chair of a Leaseholders’ Company, and Vice Chair of an Institute of Advanced Motorists local group.

  • Testimonials
    • “Very clear and straightforward discussion about the white paper and increasing my awareness and understanding.”

      SHAL Housing Limited
    • “It was a great overview of the white paper. I think a lot of my colleagues would benefit from this course.”

      Lancaster City Council
    • “This is the second course I have done with Michael and would say he is one of the best speakers I have seen in any area.”

      Housing 21
  • Price and booking

    This event is fully booked. Please select an alternative date on the right hand side or contact us [email protected] for further information on the next available dates

    If you experience any issues when submitting your booking, please email [email protected] with the name and date of the session along with the delegate name(s), email address(es) and job title(s) and we’ll process the booking for you.

  • Cancellations and substitutions

    If you are unable to attend an event or public training course, please let us know in writing (email is fine) at least 48 hours before. Please email [email protected] Otherwise, a cancellation fee of £60 plus VAT will be chargeable. If you are using a package place to attend and do not inform us within the agreed time frame, then a place will be taken to cover your non-attendance. Cancellations must be made in writing, and will be acknowledged by HQN Limited.

Social housing white paper training


17 July 2024
9:30am - 3:30pm
Book now
19 November 2024
9:30am - 3:30pm
Book now

We can bring this course to you.
If you have five or more staff interested our in-house training offers great value for money.

Complete the form below and we’ll be in touch.

We can bring this course to you.
If you have five or more staff interested for this course date, our in-house training offers great value for money. All you need to do is click the in-house tab and drop us a message.


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