duration

Duration
1 day

duration

Location
Live virtual

duration

Availability
Good

Suitable for:       I What does this mean?

The Hackitt Report, the Social Housing White Paper, the Social Housing (Regulation) Act 2023, and the Building Safety Act 2022 are fundamental to the future of social housing. Together, they establish the new regulatory and safety framework, setting out clear principles, priorities, and expectations for landlords and placing greater emphasis on accountability, transparency and resident voice. This session provides an opportunity for residents and staff to develop a shared understanding of the key issues arising from these reforms. It explores the common themes emerging from the Hackitt Report, the Social Housing White Paper, the Social Housing (Regulation) Act 2023, and the Building Safety Act 2022, and considers what these changes mean in practice for resident engagement.

  • Read more

    The session combines presentations with facilitated discussion. It brings residents and staff together to explore the implications of the reforms, develop a shared understanding of roles and expectations, and agree practical actions to strengthen resident engagement going forward.

    Delegates will:

    • Understand the context and background leading up to the Grenfell Tower tragedy
    • Understand the Hackitt Review and the Building Safety Act 2022 – including findings, recommendations, and implications
    • Understand the Social Housing White Paper and the Social Housing (Regulation) Act 2023, with a focus on resident engagement
    • Understand the new regulatory framework for housing – including the Tenant Satisfaction Measures (TSMs) and Consumer Standards
    • Consider what good practice looks like – from an organisation and a regulator perspective
    • Consider the combined implications of all the recent changes for resident engagement
    • Identify clear action points for the way forward.

    Who is this session geared to?

    • Engaged residents
    • Staff who support engaged residents
    • Staff responsible for developing policy and procedure.
  • Our trainer

    Debbie Larner has worked in the social housing sector for over 30 years within both local authorities and housing associations before moving on to join the professional body – the CIH – where she was Head of Practice. In that time, she developed expertise in in a number of areas including housing and asset management, resident engagement, governance, health and safety. She developed the CIH professional standards and also co-led research into the future of social housing, stigma and stereotyping in housing and the role of the housing professional.

  • Testimonials

    • “Very clear and straightforward discussion about the white paper and increasing my awareness and understanding.”

      SHAL Housing Limited

    • “It was a great overview of the white paper. I think a lot of my colleagues would benefit from this course.”

      Lancaster City Council

    • “This is the second course I have done with Michael and would say he is one of the best speakers I have seen in any area.”

      Housing 21
  • Cancellations and substitutions

    If you are unable to attend an event or public training course, please let us know in writing (email is fine) at least 48 hours before. Please email [email protected] Otherwise, a cancellation fee of £60 plus VAT will be chargeable. If you are using a package place to attend and do not inform us within the agreed time frame, then a place will be taken to cover your non-attendance. Cancellations must be made in writing, and will be acknowledged by HQN Limited.

  • Price and booking

    Bookings are closed for this event.

    If you experience any issues when submitting your booking, please email [email protected] with the name and date of the session along with the delegate name(s), email address(es) and job title(s) and we'll process the booking for you.

Social housing white paper training

Dates



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We can bring this course to you.
If you have five or more staff interested for this course date, our in-house training offers great value for money. All you need to do is click the in-house tab and drop us a message.

 

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