The Rent Income Excellence Network is pleased to announce its latest best practice group.

Best practice groups are free to members and are a fantastic opportunity to hear about what’s happening in the sector and network with fellow housing professionals.

Why you should come to the best practice group:

  • Great way to find out what others are doing
  • Good, honest and open discussions
  • Sharing best practice and ideas with others in similar roles
  • Acts as a sense-check about what people are doing or thinking of doing.
  • Read more



    If you’re new to the network or haven’t attended a best practice group before, this is what your housing colleagues are saying about them:

    “Every meeting that I’ve attended has given me a new idea to take away or helped me understand how I could improve my service”

    “The best practice groups have been really useful. They offer reassurance on our processes, new ideas and a chance to meet new and familiar colleagues working in housing”

    “A safety net to ensure nothing is forgotten or overlooked. So many things change in legislation or best practice it’s good to hear what others are doing to challenge your own thought process”.

    “The best practice groups are fantastic. I’ve been inspired by many of the shared ideas, information and knowledge that colleagues bring”

    Best practice groups are a great way of engaging with your network/hub members.

    We look forward to seeing you there!

  • Presentations

    Sian Nicholas, Head of Neighbourhoods, Monmouthshire Housing, will talk about their organisation’s whole organisation approach to income collection including Betty the bot and impact measures.

    Nick Beasley, Income Maximisation Director, Mobysoft will talk about combining the new and the old in the world of income collection; reminding income professionals of the need to focus on being brilliant at the basics whilst maximising the use of technology in a considered manner to better support teams and tenants to deliver improved outcomes.

  • Speakers

    Nick Beasley currently works as an Income Maximisation Director for Mobysoft where his role is to support clients closely in a consultancy capacity to meet and exceed operational and strategic objectives relating to income collection and tenancy support.

    Prior to joining Mobysoft in April 2021, Nick worked for large housing associations and local authorities for 10 years within income collection and financial inclusion roles; most recently as the Head of Income at Rotherham Metropolitan Borough Council where he supported the team to reduce arrears by £3m+.

    In July 2023, he joined the board of a small housing association (specialising in supporting the veteran community) in a non-exec capacity working closely with the CEO and exec team on strategic direction and financial risk management.

  • Price and booking

    Bookings are closed for this event.

    If you experience any issues when submitting your booking, please email [email protected] with the name and date of the session along with the delegate name(s), email address(es) and job title(s) and we’ll process the booking for you.

  • Cancellations and substitutions

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.


24 July 2024
10:00am - 12:00pm
Book now
11 December 2024
10:00am - 12:00pm
Book now