HQN is on your side Expert practical advice on C1 dealbreakers: Stock condition Safety TSMs Resident voice Tailoring services Assurance VfM Step by step improvement planning. Every inspection report analysed. Member networks sharing good practice and tips. For more information,…

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Cassette tapes are back and so are inspections. But what C rating will you get from the RSH? We all know what the inspectors are looking for. They want to see hard evidence of: An up-to-date stock condition survey A…

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  HQN provides an independent health check with full written report highlighting the current strengths of the service, areas requiring further development, along with recommendations in the form of an action plan.   What could a service review deliver? Initial…

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  Here’s how HQN can help It’s quick and easy to arrange. Just provide us with your rent datasets and some key information and leave the rest to our team of experts. They’ll undertake a detailed analysis of your data…

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  “We’re raring to go” – that’s what Kate Dodsworth, the RSH’s Chief of Regulatory Engagement, told HQM. Her teams will be inspecting the outcomes you deliver for tenants. That means making sure your ‘tenant experience’ on the ground is…

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The clock is ticking – it’s only a matter of time before you get the call. The Regulator of Social Housing’s inspections have begun. Meanwhile, the Housing Ombudsman is publishing its special reports into investigations at landlords. No one wants…

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  Let HQN test your service:  Do you know if your estates and schemes are clean, tidy and pleasant to live in?  Are you confident about the level of service you provide – the responses and advice given to customers? …

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We have a whole bunch of ideas for you, whether you’re holding them in-person or virtually. If you’ve already got a topic in mind we’ll go for that. Each session will be tailored to you and we guarantee it will…

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It can feel relentless – new and revised guidance to stay on top of, risks and threats to watch out for. When it comes to Health and Safety there’s never been a greater need for reassurance. Our experienced team of…

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It’s big, it’s growing and in many places it houses more people than councils and housing associations. HQN will help you get the best out of the private rented sector whether you’re a council, association or ALMO. Our team of…

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The range of services we offer reflects the diversity of the strategic housing function, supporting the development of strategy and policy (including affordable housing, homelessness and housing support). Our work in this area includes: Housing strategy reviews Homelessness reviews Housing…

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Our experienced team has a track record of strong project management and in-depth understanding of local authority, ALMO and housing association asset management. Repairs and maintenance health checks and service reviews to provide external challenge as well as an opportunity…

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