Performance improvement support

We have helped over 200 organisations to increase performance and improve customer satisfaction. Many have gone on to achieve outstanding results winning quality awards and are delivering services of which they can be justifiably proud. HQN is on hand to…

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Want top marks for your in-depth assessment?

HQN has extensive hands-on experience of working with landlords to get them ready for IDAs. Our team of experts can take you through your paces: Desktop review of submission documents including financial analysis Practice interviews Board observation Facilitated feedback session…

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Governance, strategy and risk

What rent increase will you put through next year? Tenants – and shared owners – are struggling with the cost of living. You simply cannot ask these people for a rent hike of say 10% for inflation plus a 1%…

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