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Suzy Histon | Friday, 30 Sep 2022 – 14:42

Latest member question: Affordability Passport

A member would be interested to speak to others who have or are using Experian’s Affordability Passport product. If you do, let us know below and we can put you in touch with one another.

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Suzy Histon | Friday, 30 Sep 2022 – 14:19

Latest member question: discretionary reduction of service charges

A local authority is reviewing its process for the discretionary reduction of service charges. If you have a document you would like to share, please forward to [email protected]

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Suzy Histon | Tuesday, 27 Sep 2022 – 13:22

Latest member question: service charge consultation meetings

What involvement do your estates teams have in respect of attending service charge consultation meetings with leaseholders? Do your contracts managers attend the meetings or do you carry out the meetings with your teams? If … Read more

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kayleigh.hughes | Monday, 26 Sep 2022 – 15:23

Latest member question: Landlords Consent Process

We are reviewing our Landlords Consent Process. We’d be interested in any documents or experience members can share with us: What are your current policies and procedures? Where do you give residents permission to carry … Read more

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Matt Steele | Tuesday, 20 Sep 2022 – 11:48

Latest member question: asset financial planning

In light of the rent consultation, we are running a series of models to identify the impact on the investment plan on our stock. It has raised the question of lifecycles of our components for … Read more

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Suzy Histon | Monday, 12 Sep 2022 – 13:39

Latest member question: impact of the cost-of-living crisis on allocations

Are members expecting to see an increase in applicants being declined offers of housing on affordability grounds? Has anyone modelled the average income level needed for a property to be affordable? How does this compare … Read more

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Melanie McAdam | Thursday, 08 Sep 2022 – 13:12

Latest member question: Community Trigger

Our Scrutiny Committee are looking at resident awareness of the Community Trigger.  How much information do you have on your website  (and other communication, eg, ASB letters) re the Community Trigger – what it is … Read more

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Suzy Histon | Monday, 05 Sep 2022 – 15:53

Latest member question: repairs scope and priorities

How have other Local Authorities approached consultation when reviewing repairs scope and priorities? Can you help? Let us know below.

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Suzy Histon | Friday, 02 Sep 2022 – 9:52

Latest member question: rent debits

A member would like to confirm the definition others use to calculate their estimated rent debit for the year. Do you annualise the weekly and monthly rent charges? Do you include any void periods? They … Read more

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Suzy Histon | Tuesday, 23 Aug 2022 – 12:49

Latest member question: ASB and Right to Buy processes

We wanted to know when and how we could stop a Right to Buy going through where there is an open fraud or ASB case (high level with a view to taking possession), and if … Read more

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