duration

Location
Virtual

Topic: Successful Christmas comms and campaigns

The session will focus on successful Christmas comms and campaigns – how to get your message and tone right on rents at what can be a difficult time of year for tenants.

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    Why you should come to the best practice group:

    • Great way to find out what others are doing
    • Good, honest and open discussions
    • Sharing best practice and ideas with others in similar roles
    • Acts as a sense-check about what people are doing or thinking of doing.

    If you’re new to the network or haven’t attended a best practice group before, this is what your housing colleagues are saying about them:

    “Every meeting that I’ve attended has given me a new idea to take away or helped me understand how I could improve my service”

    “The best practice groups have been really useful. They offer reassurance on our processes, new ideas and a chance to meet new and familiar colleagues working in housing”

    “A safety net to ensure nothing is forgotten or overlooked. So many things change in legislation or best practice it’s good to hear what others are doing to challenge your own thought process”.

    “The best practice groups are fantastic. I’ve been inspired by many of the shared ideas, information and knowledge that colleagues bring”

    Best practice groups are a great way of engaging with your network/hub members.

    We look forward to seeing you there!

  • Our speakers

    Sue Beasor

    Sue has worked in benefits for over 20 years. She’s worked at a senior level in a number of local authorities and has spent several years working closely with social housing providers. Sue is an HQN Associate and experienced trainer and consultant whose work includes delivering benefits and management training for local authority benefits services and social landlords, managing the implementation of legislation and organisational changes, and analysing the effects of welfare reforms, particularly how they impact on the social housing sector.

    Jill Ancrum

    Jill has worked in marcomms since 2002 in a range of sectors from finance, education, public and more recently housing.

    She currently leads all marketing and communications at believe housing, managing a team of eight who cover public affairs/PR, digital media, design, photography, videography, events and internal communications.

    believe housing is one of the North East’s largest housing associations, with a £74m turnover, 650 employees, and circa 18,000 homes available for affordable rent, Rent to Buy and shared ownership.

  • Cancellations and substitutions

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  • Price and booking

    Bookings are closed for this event.

    If you experience any issues when submitting your booking, please email [email protected] with the name and date of the session along with the delegate name(s), email address(es) and job title(s) and we'll process the booking for you.

Dates