Housing Management Network

FREE Event – 100 Days of Burnham: Is housing better off?

HQN event – Virtual
03 November 2026 – 10:30am – 1:30pm

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Preparing for Awaab’s Law phase 2 – household pests

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Orbit’s Neighbourhood Approach

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Job

HQN | Wednesday, 28 Oct 2026 – 0:00

Customer Experience Advisor

We’re on the lookout for a new team member to join our amazing and welcoming Contact Team. We’re passionate about delivering excellent customer service, putting people first and helping make our communities places we can … Read more

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HQN | Tuesday, 27 Oct 2026 – 0:00

Customer Experience Specialist

Help customers get the right support, first time At Plus Dane, you’ll help customers get the right support when they need it. As part of our busy frontline team, you’ll listen, solve problems and take … Read more

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HQN | Tuesday, 27 Oct 2026 – 0:00

Customer Experience Specialist

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HQN | Monday, 19 Oct 2026 – 0:00

Head of Housing

About The Role We are looking for an experienced housing leader to provide strategic and operational leadership across our housing management services. You will ensure residents receive excellent, responsive and resident-focused services that support safe … Read more

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HQN | Thursday, 15 Oct 2026 – 0:00

Neighbourhood Housing Officer

Job Title: Neighbourhood Housing Officer (Permanent) Hours: 37 hours per week (to be worked flexibly in line with business needs) Annual Salary: £40,121.36 per annum, (Plus Regular User Mileage Allowance) Location: Based at Gadbrook Park, … Read more

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HQN | Wednesday, 14 Oct 2026 – 0:00

Caretaker

The Vacancy Are you practical, hands-on, and community-focused? Do you take pride in keeping spaces clean, safe, and welcoming for everyone? Wythenshawe Community Housing Group (WCHG) is looking for a reliable and flexible Caretaker to join our team supporting … Read more

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HQN | Wednesday, 14 Oct 2026 – 0:00

Neighbourhood Officer

The Vacancy Are you passionate about your community and ready to take the next step in your housing career? This is your chance to progress within WCHG and play a vital frontline role as … Read more

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HQN | Wednesday, 14 Oct 2026 – 0:00

Assistant Housing Officer (Older Persons Services) Permanent part-time

About you: We are particularly interested in attracting a highly motivated and organised candidate with Housing Management and Customer Service experience. If you are a customer and solution-focused individual who enjoys a challenge and … Read more

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HQN | Tuesday, 13 Oct 2026 – 0:00

Team Leader – Community Safety & Anti-Social Behaviour

Team Leader – Community Safety & Anti-Social Behaviour Full-time (37 Hours) – Permanent Grade D1 – £44,253 – £48,738 per annum You will lead North Kesteven District Council’s Community Safety and ASB service, managing … Read more

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HQN | Friday, 09 Oct 2026 – 0:00

Floating Support Advisor

Are you passionate about supporting people to live independently and thrive? This is a great opportunity to make a real difference to vulnerable customers across our communities in Cheshire. Who we are: Plus Dane provides … Read more

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HQN | Friday, 09 Oct 2026 – 0:00

Supported Housing Officer

Do you want to make a real difference in people’s lives? Join us as a Supported Housing Officer, based on site in Macclesfield or Congleton, and help people experiencing tenancy breakdown take positive steps towards … Read more

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HQN | Friday, 02 Oct 2026 – 0:00

Homecare Induction and Training Coordinator

Help our HomeCare teams learn, grow, and thrive. At Abri, we know great customer service starts with great people. We’re looking for a passionate and people-focused HomeCare Induction and Training Coordinator to help colleagues build … Read more

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HQN | Friday, 02 Oct 2026 – 0:00

Community Safety Officer

We’re looking for a proactive and confident Community Safety Officer to join our team. This role plays a key part in helping us create safer neighbourhoods by tackling anti‑social behaviour, supporting residents, and working closely with partners … Read more

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News

Gareth Young | Thursday, 01 Oct 2026 – 8:26

Government announces Social Housing Bill amendments to reduce use of temporary accommodation

The government has announced further amendments to the Social Housing Bill aimed at strengthening homelessness prevention and protecting social housing stock. A new Duty to Collaborate will require public services to work more closely together … Read more

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Job

HQN | Thursday, 01 Oct 2026 – 0:00

Floating Support Advisor

Are you passionate about supporting people to live independently and thrive? This is a great opportunity to make a real difference to vulnerable customers across our communities. Who we are: Plus Dane provides homes and … Read more

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News

Max Salsbury | Wednesday, 30 Sep 2026 – 9:21

From homelessness to leadership: A resident voice shaping better housing services

One person’s journey from homelessness and single parenthood to building a successful career and raising a family shows exactly why Fortem’s new Customer Partnership Board (CPB) giving residents a voice in shaping services matters. Home … Read more

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HQN | Wednesday, 23 Sep 2026 – 0:00

Community Safety Officer

We’re looking for a Community Safety Officer to help create safe, sustainable communities where customers are proud to live. You’ll manage anti-social behaviour (ASB) cases from initial assessment through to resolution, carrying out investigations, gathering … Read more

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HQN | Tuesday, 22 Sep 2026 – 0:00

Housing Specialist

Are you passionate about building stronger communities and helping customers sustain their homes? This is an opportunity to make a visible difference across Merseyside, supporting people, places and neighbourhoods to thrive. Who we are: Plus … Read more

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Max Salsbury | Thursday, 17 Sep 2026 – 12:39

Lowest income people hit hardest by noise pollution, research reveals

Lower earners are more likely to report being regularly disturbed by noise, research has revealed. The Chartered Institute of Environmental Health (CIEH) new report, Sound Thinking, warns that noise pollution remains a significant but often … Read more

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News

Jon Land | Tuesday, 15 Sep 2026 – 10:21

Housing Ombudsman: Complaints continue to rise but landlord performance improving

The Housing Ombudsman has praised social landlords for improving the way they handle complaints and getting to the root of problems more quickly. According to the ombudsman’s Annual Complaints Review for 2025-26 more residents than … Read more

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Job

HQN | Monday, 14 Sep 2026 – 0:00

Housing Officer

Working hours: 37.5 hours per week (banking 30 minutes per week to be used towards the shut down between Christmas and the New Year). While office-based work is the norm, most full-time employees attend the … Read more

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HQN | Monday, 14 Sep 2026 – 0:00

Housing Officer (2 year fixed term contract)

Working hours: 37.5 hours per week (banking 30 minutes per week to be used towards the shut down between Christmas and the New Year). We offer flexibility with purpose through our Dynamic Working approach. While office-based … Read more

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HQN | Monday, 14 Sep 2026 – 0:00

Scheme Cleaner

We’re really excited to be looking for a Scheme Cleaner to join our busy frontline team, supporting our communities across the Alton area and working from our Horndean and Ham Barn offices. In this role, you’ll play … Read more

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Suzy Histon | Friday, 11 Sep 2026 – 16:54

Latest member question: sensitive let process

Following the Spotlight on Noise report recommendations, a member would be keen to hear from others who follow a sensitive let process. They would like to know: What criteria do you use to shortlist against? … Read more

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Job

HQN | Friday, 11 Sep 2026 – 0:00

Neighbourhood Service Officer

As a Neighbourhood Services (Housing Officer) you will deliver an efficient and effective Neighbourhood Management service ensuring tenancy management and sustainment. You will income maximisation and service excellence for customers.

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HQN | Thursday, 10 Sep 2026 – 0:00

Domestic Abuse Specialist Officer

Permanent, Full-time (37 hours per week, Monday to Friday) Colchester Make a Real Difference Every Day Are you passionate about supporting victims and survivors of domestic abuse? Do you want to play a … Read more

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HQN | Thursday, 10 Sep 2026 – 0:00

Centre Support Officer

We’re looking for an organised and community-focused Centre Support Officer to help with the day-to-day running of Benchill Community Centre on a part-time basis. This is a varied role for someone who enjoys coordinating activities, supporting customers … Read more

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News

Max Salsbury | Wednesday, 09 Sep 2026 – 14:20

Housing association appoints new head of empty homes renovations

Housing association Orbit has appointed a new Head of Empty Homes Renovations, a newly created role aimed at strengthening the quality and consistency of its empty homes programme. Jonathan Hazeldinejoins the not-for-profit housing provider after … Read more

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Job

HQN | Tuesday, 08 Sep 2026 – 0:00

Independent Living Officer

Be responsible for managing the Independent Living Service in a designated area by delivering intensive housing management, which encompasses the five key outcomes identified on the housing action plan.

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News

Gareth Young | Thursday, 03 Sep 2026 – 13:19

Annual reports – time to mark your homework

On 22 September join HQN’s chief executive Alistair McIntosh, Tom Palmer, director at Ocean City Media, and Lydia Stockdale, strategic communications project support for Eastlight Community Homes, for this highly interactive and practical session aimed … Read more

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