duration

Duration
Half-day

duration

Location
Live virtual

duration

Availability
Good


Suitable for:       R What does this mean?


The most difficult time for a manager is often within the first six months of being promoted into a management position. Taking that first step into management can be incredibly daunting – particularly when you’ve been promoted from within your own team.

The Harvard Business Review article ‘Becoming the Boss’ describes the struggles that new managers face as representing the norm, not the exception.

This practical and participative workshop explores those struggles and challenges and helps you to focus on the key criteria necessary for making a confident transition into management.

  • Read more

    You will learn:

    • To be able to choose and use a style of management that suits both the individual and the situation
    • To confidently manage people who were previously a peer group
    • To understand the manager’s role in the development of the team
    • To acknowledge and avoid the pitfalls of dysfunctional teams
    • To enable individuals to achieve their potential by recognising their motivators
    • To delegate effectively and give meaningful feedback.

    What the course will cover:

    Choosing your leadership style:

    • Roles and responsibilities of team leaders and managers
    • The six styles – which works for you?
    • Managing in the 21st century – exploding the myths
    • The challenges of moving from team member to team leader.

    Creating high performing teams:

    • Moving from pseudo team to real team
    • Characteristics of high-performing teams – self-assessment activity
    • Identifying and overcoming the dysfunctions of teams.

    Getting the best out of individuals:

    • What fires them up? The eight desires of motivation
    • Challenging the under-performers
    • The art of delegation
    • Giving praise and developmental feedback.

    Review and action planning:

    • What’s going to be different tomorrow?

    Who should attend?

    This course is ideal for newly-appointed or soon-to-be-appointed team leaders and managers.

  • Our trainer

    Sue Waterall is a member of the Chartered Management Institute and an accredited StrengthsScope Practitioner, with a CIPD Certificate in Training Practice. She is a skilled trainer and facilitator, with significant experience in the social housing sector. Passionate about personal and team development, Sue uses her energy to create a positive, stimulating learning environment where everyone is included and best practice is shared.

  • Testimonials
    • “Sue was brilliant, really useful training with many tips and ideas that I will definitely take forward with me into my career.”

      Onward Homes
    • “This has really made me think about ‘my legacy’ as a manager, giving me areas I can improve upon to help my team.”

      Wrekin Housing Group
    • “The training was very good and informative.”

      The Riverside Group
  • Price and booking

    Member:


    from *

    Non-member:


    from *

    * Please note that all prices are subject to standard VAT. Byte Size members do not qualify for member discounts. Please call 01904 557150 for more information.

    Ticket Type Price Spaces
    Members of any HQN network - 1 delegate £175.00
    Members of any HQN network - 2 delegates £150.00
    Members of any HQN network - 3+ delegates £125.00
    Non-members - 1 delegate £200.00
    Non-members - 2 delegates £175.00
    Non-members - 3+ delegates £150.00


    By continuing with this booking you are agreeing to our booking terms and conditions

  • Cancellations and substitutions

    If you are unable to attend an event or public training course, please let us know in writing (email is fine) at least 48 hours before. Please email [email protected]

    Otherwise, a cancellation fee of £60 plus VAT will be chargeable.

    If you are using a package place to attend and do not inform us within the agreed time frame, then a place will be taken to cover your non-attendance.

    Cancellations must be made in writing, and will be acknowledged by HQN Limited.

Dates and prices



10 November 2022
9:00am - 1:00pm
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Members:     from
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07 September 2022
9:00am - 1:00pm
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We can bring this course to you.
If you have five or more staff interested our in-house training offers great value for money.

Complete the form below and we’ll be in touch.