Half day


Live virtual



Suitable for:       I What does this mean?

This practical workshop is designed to guide staff to be able to help tenants build their resilience, wellbeing and confidence in managing their money so crises are less likely to happen.

It focuses on a preventative, strengths-based approach and incorporates CBT and Motivational Interviewing techniques to help tenants gain new perspectives on their spending and understand their influences and values – and as a result identify where they can make changes. Staff can help tenants build the skills needed to understand they have choice, control and feel empowered to make better financial decisions moving forward.

  • Read more

    What the session covers:

    • Helping tenants understand their money patterns and influences
    • Goal setting
    • Separating needs, obligations and wants
    • Draw up a spending plan (budget)
    • How to make paying bills easier
    • Dealing with money worries.

    Who should attend?

    This session will benefit all staff who communicate with tenants about their money management.

  • Our trainer

    Alison Markantonis is an experienced welfare benefits, financial capability and employment skills practitioner, who has worked successfully in the affordable housing and benefits sector for the last 27 years. She has worked with many housing and support organisations and brings her extensive experience to specialise in demystifying the benefits system, money management and employability skills training for both frontline staff and tenants. Her approach is participative and interactive, using case studies and her own experience to take the complex, and make it not only simple, but also applicable.

  • Testimonials
    • Thoroughly enjoyed the course content and training style , excellent!

      Cannock Chase District Council
    • I have worked in housing rents for over 20 years and still found this course helpful.

      Community Housing
    • Really enjoyed this training – Allie was very engaging and interesting to listen to and i felt that I learned a lot from her insights and suggestions for using a different techniques when engaging with our tenants.

      Ongo Homes
  • Price and booking

    Bookings are closed for this event.

    If you experience any issues when submitting your booking, please email [email protected] with the name and date of the session along with the delegate name(s), email address(es) and job title(s) and we’ll process the booking for you.

  • Cancellations and substitutions

    If you are unable to attend an event or public training course, please let us know in writing (email is fine) at least 48 hours before. Please email [email protected]

    Otherwise, a cancellation fee of £60 plus VAT will be chargeable.

    If you are using a package place to attend and do not inform us within the agreed time frame, then a place will be taken to cover your non-attendance.

    Cancellations must be made in writing, and will be acknowledged by HQN Limited.


03 July 2024
10:00am - 1:00pm
Book now
26 September 2024
10:00am - 1:00pm
Book now
26 November 2024
10:00am - 1:00pm
Book now

We can bring this course to you.
If you have five or more staff interested our in-house training offers great value for money.

Complete the form below and we’ll be in touch.

Making a booking:
Step 1: Select the number of delegates you would like to book on this session
Step 2: Complete the delegate details
Step 3: Check the details, tick the consent box, and press the book now button
Step 4: Member and multi-ticket discounts will automatically be applied on the next page
Step 5: To use a coupon code please enter this at the top of the checkout page by clicking on the link
Step 6: Complete the booking details
Step 7: Confirm your booking.