Financially vulnerable

Duration
Half day

Location
Live virtual

Availability
Good

Suitable for: I What does this mean?

This practical workshop is designed to guide staff to be able to help tenants build their resilience, wellbeing and confidence in managing their money so crises are less likely to happen.

It focuses on a preventative, strengths-based approach and incorporates CBT and Motivational Interviewing techniques to help tenants gain new perspectives on their spending and understand their influences and values – and as a result identify where they can make changes. Staff can help tenants build the skills needed to understand they have choice, control and feel empowered to make better financial decisions moving forward.

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What the session covers:
- Helping tenants understand their money patterns and influences
- Goal setting
- Separating needs, obligations and wants
- Draw up a spending plan (budget)
- How to make paying bills easier
- Dealing with money worries.
Who should attend?

This session will benefit all staff who communicate with tenants about their money management.

Our trainer

Alison Markantonis is an experienced welfare benefits, financial capability and employment skills practitioner, who has worked successfully in the affordable housing and benefits sector for the last 27 years. She has worked with many housing and support organisations and brings her extensive experience to specialise in demystifying the benefits system, money management and employability skills training for both frontline staff and tenants. Her approach is participative and interactive, using case studies and her own experience to take the complex, and make it not only simple, but also applicable.

Testimonials
- “As a newbie to the sector it was all useful.”
  Harrogate Housing association Ltd
- “Jo was extremely knowledgeable and that came across.”
  Soho Housing
- “This is the second course run by Jo I have attended and the standard of both has been excellent.”
  The Wrekin Housing Group

Price and booking

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* Please note that all prices are subject to standard VAT. Byte Size members do not qualify for member discounts. Please call 01904 557150 for more information.

Bookings are closed for this event.

If you experience any issues when submitting your booking, please email [email protected] with the name and date of the session along with the delegate name(s), email address(es) and job title(s) and we’ll process the booking for you.

Cancellations and substitutions

If you are unable to attend an event or public training course, please let us know in writing (email is fine) at least 48 hours before. Please email [email protected]

Otherwise, a cancellation fee of £60 plus VAT will be chargeable.

If you are using a package place to attend and do not inform us within the agreed time frame, then a place will be taken to cover your non-attendance.

Cancellations must be made in writing, and will be acknowledged by HQN Limited.