duration

Duration
1 day

duration

Location
In-house

duration

Availability
Good

Suitable for:       IA What does this mean?

Messy gardens, access issues, unauthorised alterations—sound familiar?
For many housing professionals, managing tenancy breaches and anti-social behaviour (ASB) is part of daily life. But with added complexities like mental health, capacity issues, and legal challenges, it’s essential to approach each case with both confidence and clarity.

This comprehensive and practical course explores how to deal effectively with the most common tenancy breaches and ASB, while also addressing the legal tools available, evidential requirements, and considerations around mental capacity, disrepair, and human rights. You’ll gain the insight needed to choose the right remedy at the right time—and apply it confidently.

  • Read more

    Topics covered
    • Legal tools in the ASB, Crime and Policing Act 2014
    • The role of the tenancy agreement in enforcement
    • Common law injunctions
    • Drafting effective witness statements
    • Managing behaviour linked to disability and mental ill health
    • Addressing mental capacity and its implications for legal action
    • Access rights and enforcement procedures
    • Preparing persuasive evidence for court
    • Common defences: capacity, disrepair, human rights
    • Preventative strategies to minimise legal challenges
    • The impact and appropriateness of injunctions and other enforcement measures.

    What you’ll learn
    • How to assess and respond to tenancy breaches and ASB effectively
    • When and how to use common law injunctions and statutory remedies
    • What evidence is required to secure enforcement orders
    • How to recognise and account for mental incapacity or vulnerability
    • The legal relevance of the Equality Act and Human Rights Act
    • How to prepare for court proceedings and draft witness statements
    • Why early intervention and collaboration with partner agencies matters.

    Who should attend
    This course is suitable for anyone working in social housing, especially those with responsibility for enforcing tenancy conditions, including:
    • Housing officers
    • ASB officers
    • Housing and tenancy managers
    • Neighbourhood managers
    • Supported housing staff
    • Team leaders
    • Heads of service.

     

  • Our trainer

    Mel Cant became a Barrister in July 2000 and both prior to and since that time has worked within the housing sector to improve services to the public and providers by providing leadership, practical advice, training, support and guidance in the public, private and voluntary sectors. Mel’s “can do” attitude along with her passion for ensuring equality and fairness for all through outstanding customer service and providing practical solutions has made her a “go to” person within social housing.

  • Testimonials

    • “This was probably one of the best training sessions I have attended. Mel makes things so clear and explains everything really well. It was excellent and I feel I have learnt so much – thank you Mel you are fantastic!”

      Housing Plus Group

We can bring this course to you.
If you have five or more staff interested our in-house training offers great value for money.

Complete the form below and we'll be in touch.