duration

Location
Virtual

At our next best practice group on 30 July, Beth Noel and Chris Potter from Wythenshawe Community Housing Group, will talk about the organisation’s digital transformation journey to deliver a new website, app and self-serve portal.

  • Read more

    What followed was a huge amount of work, a real learning curve, but a great outcome for Wythenshawe’s customers and colleagues. The project recently won in the Customer Services category at the Housing Technology Awards, reflecting the huge amount of collaboration behind the scenes. If you’re on a similar journey, or just want to hear about a successful communications project, come along and find out more.

  • Our speakers

    Chair: Lewis Kinch, Head of Networks, HQN

    Beth Noel, Digital Innovation Manager
    Beth is Wythenshawe Community Housing Group’s Digital Innovation Manager; beginning her career in Business Analysis in the Financial Technology sector, she currently leads a team of Developers and Business Analysts. This Digital Innovation Team supports projects across Wythenshawe Community Housing Group’s Transformation programme. Most recently, Beth has been focused on the development of their new customer app and portal.

     

    Chris Potter, Creative Specialist
    Chris is the design ‘wizard’ at Wythenshawe Community Housing Group, leading the visual direction of communications and brand. He combines creativity with strategic thinking and a passion for customer experience to bring a fresh perspective to the non-profit sector. He’s committed to exceptional standards, challenging the status quo and embracing innovation to create clear, caring and genuine experiences for customers and colleagues.
  • Cancellations and substitutions

    Cancellations must be made in writing and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  • Price and booking

    Bookings are closed for this event.

    If you experience any issues when submitting your booking, please email [email protected] with the name and date of the session along with the delegate name(s), email address(es) and job title(s) and we'll process the booking for you.

Dates



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