duration

Location
Virtual


The key housing communications challenges in 2026

To kick off the new year, the next Communications Hub best practice group will look at what’s in store for housing comms teams in 2026. Our guest panel will discuss what they predict will be the sector’s key communications challenges and how they are preparing.

More information to follow soon.

  • Our speakers

    Mario Ambrosi, Director of Communications and Marketing, Anchor

    Mario Ambrosi is Director of Communications and Marketing at Anchor, England’s largest not-for-profit provider of housing and care for people in later life. As Co-Chair of the Housing and Ageing Alliance, he works with members to bring about improvements to the housing and living conditions of older people. He has appeared in PR Week’s Power Book of the most influential PR professionals and is a former journalist. His children’s novel exploring dementia and family bonds, Scarlett Buckling and the Case of the Missing Pictures (Tiny Tree, 2025), won praise from former Secretary of State for Education Lord Baker, was described as a “wonderful mystery” in a Waterstones staff review and features on the respected schoolreadinglist.co.uk .

     

    Jeni Harvey, Director of Marketing and Communications, Rochdale Boroughwide Housing

    Jeni is the Director of Marketing and Communications at Rochdale Boroughwide Housing and vice-chair of LGComms, the organisation that champions excellence in public sector communications. With more than two decades’ experience across communications, marketing and journalism, Jeni started her career with newspapers in Greater Manchester before moving to the Yorkshire Post, where she spent five years as a senior reporter. Since making the transition into communications a decade ago, Jeni has worked in strategic leadership roles across the full spectrum of public sector organisations, including councils, policing and regional government. She has also led PR and journalism courses at the University of Sheffield and is currently a Local Democracy Reporting Service (LDRS) trainer with the BBC.

     

    Lydia Stockdale, Communications and External Affairs Director, Eastlight Community Homes

    Lydia is the Communications and External Affairs Director at Eastlight Community Homes, leading engagement with residents, colleagues and partners. An award-winning journalist and section editor, she spent five years at Inside Housing, specialising in sector analysis, interviews and investigations. Lydia was also a director at See Media, where she helped housing associations and sector organisations with stakeholder engagement. In 2022, she became a chartered member of the Chartered Institute of Public Relations (CIPR). Lydia served as a trustee for Citizens Advice Birmingham for five years, contributing to its mission of providing free, independent advice. She holds a first-class degree in English and History and an MA in Journalism.

     

    Hayley Ward, Marketing & Brand Director, Magenta Living

    Hayley Ward is the Marketing and Brand Director at Magenta Living in Wirral, bringing over 20 years’ experience in marketing and communications. Her experience includes working across the housing sector, as well as with big names in both the public and private sectors – thanks to time served at agencies like McCann Manchester and Kenyon Fraser in Liverpool. Hayley’s all about making things simple, honest, and genuinely engaging – whether that’s in boosting resident engagement, delivering internal campaigns, or getting stuck in with her team to come up with fresh, creative ways to talk to communities. As someone with a varied career in marketing, who’s seen both sides of the in-house and agency worlds, and as a stereotypical friendly scouser! – Hayley believes in putting people first, ditching the jargon and making every message count. Connect with on LinkedIn Hayley here: (5) Hayley Ward CIM CMktr | LinkedIn

     

  • Cancellations and substitutions

    Cancellations must be made in writing and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  • Price and booking

    Bookings are closed for this event.


    If you experience any issues when submitting your booking, please email [email protected] with the name and date of the session along with the delegate name(s), email address(es) and job title(s) and we'll process the booking for you.

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