This session will focus on the phase 2 hazards that are likely to have particular significance for providers of older persons’ and supported housing, including falls, excess cold, food hygiene and hazards associated with communal areas.

Because residents are more likely to be older, mobility impaired or require tailored approaches, providers may face a lower threshold for what counts as a ‘significant hazard’. Government guidance already says landlords should consider tenant vulnerability when assessing urgency.

Phase 2 will bring excess cold formally into scope. For older persons’ housing, this is critical because older residents are disproportionately vulnerable to hypothermia, respiratory illness and cardiovascular complications. This could increase scrutiny around:

• Heating failures
• Insulation standards
• Window defects
• Delayed boiler repairs
• Communal heating systems.

Communal areas are also likely to receive greater scrutiny under phase 2 with a specific focus on fire safety, electrical hazards, hygiene, refuse, slips and trips.

This session will take a practical look at the preparations that need to be made for older persons’ and supported accommodation, including considerations around staffing and repairs models.

For more information on the other sessions in this series, please follow the links below:

Tuesday 21 July: Phase two overview – Data and governance

Tuesday 28 July: Falls

Tuesday 4 August: Structural collapse and explosions

Tuesday 11 August: Excess cold and heat

Tuesday 18 August: Fire and electrical hazards

Tuesday 25 August: Hygiene and food safety

Please click this link to return to the main Awaab’s Law phase 2 page.

Welcome and introductions

Awaab’s Law Phase 2: what it means for older persons and supported housing

Kevin Bentley, Associate, HQN

• What changes from Phase 2 and the hazards of particular significance for older residents
• Vulnerability, risk and person-centred triage
• Falls, excess cold and excess heat.

Preparing for Phase 2 in practice: the Wythenshawe Community Housing perspective

Alexander Allen, Operations Manager, Wythenshawe Community Housing
In conversation with Kevin Bentley

• Changes to systems, processes and escalation
• Using resident and property data, reporting and dashboards
• Managing excess heat and cold
• Reviewing service arrangements, contracts and SLAs.

Turning the requirements into practice

Kevin Bentley, Associate, HQN

• Repairs priorities and identifying higher-risk residents and homes
• Staff, contractor and supported housing arrangements
• Performance reporting, KPIs and governance
• Practical actions providers should be taking now.

Q&A, discussion and wrap-up: applying Phase 2 in specialist housing

Close

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