duration

Location
Virtual

Join Jeni Harvey from Rochdale Boroughwide Housing as she shares practical lessons from communicating and engaging with customers when moving them out of their homes. Jeni will discuss successes, challenges, stakeholder management, proactive media handling, and why empathetic, customer-centred communications are essential when supporting residents through complex change.

  • Our speakers

    Jeni Harvey, Director of Communications and Marketing at Rochdale Boroughwide Housing
    Jeni is the Director of Marketing and Communications at Rochdale Boroughwide Housing and vice-chair of LGComms, the organisation that champions excellence in public sector communications.

    With more than two decades’ experience across communications, marketing and journalism, Jeni started her career with newspapers in Greater Manchester before moving to the Yorkshire Post, where she spent five years as a senior reporter. Since making the transition into communications a decade ago, Jeni has worked in strategic leadership roles across the full spectrum of public sector organisations, including councils, policing and regional government.

    She has also led PR and journalism courses at the University of Sheffield and is currently a Local Democracy Reporting Service (LDRS) trainer with the BBC.
  • Cancellations and substitutions

    Cancellations must be made in writing and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  • Price and booking

    Bookings are closed for this event.

    If you experience any issues when submitting your booking, please email [email protected] with the name and date of the session along with the delegate name(s), email address(es) and job title(s) and we'll process the booking for you.

Dates



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