duration

Location
Virtual

With Residents, Not For Them: Embedding Customer Voice in Property Services

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    Join us for our next best practice group session on 24 September when the comms team from Honeycomb Group will talk about the role of communications in amplifying the resident voice.

    This session will show how moving from consultation to collaboration creates real impact. Honeycomb Group will share how initiatives like their Repairs Focus Group have influenced contractor appointments, policy reviews, and service design – ensuring residents are true partners in shaping the services they rely on.

  • Our Speaker

    Neil Riley, Assets and Contract Manager, Honeycomb Group

    Neil has over 40 years of experience working in the housing and maintenance sector. He’s responsible for making sure repairs are completed to a high standard by leading a team of property surveyors.

  • Price and booking

    Bookings are closed for this event.

    If you experience any issues when submitting your booking, please email [email protected] with the name and date of the session along with the delegate name(s), email address(es) and job title(s) and we'll process the booking for you.

Dates



Making a booking:

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Step 1: Select the number of delegates you would like to book on this session
Step 2: Complete the delegate details
Step 3: Check the details, tick the consent box, and press the book now button
Step 4: Member discounts will automatically be applied on the next page
Step 5: To use a coupon code please enter this at the top of the checkout page by clicking on the link
Step 6: Complete the booking details
Step 7: Confirm your booking
Step 8: You will receive a confirmation email with an order number, if you don’t receive this within 24 hours please get in touch with us – [email protected]