duration

Location
Virtual

The importance of tone of voice in communication.

 

 

  • Read more

    Why you should come to this best practice group:

    Join us for our next interactive Communications Hub session when we’ll be hearing from Chris Potter and Jane Marwood from Wythenshawe Community Housing Group about their project to improve the tone of voice across the organisation.

    This session will provide:

    • An overview of the project’s background
    • Insights from research that informed our approach
    • A look at the creative considerations behind our tone of voice project
    • The challenges faced and key lessons learned
    • A chance to view the animation and supporting resources.
  • Our Speakers

    Jane Marwood, Communications and PR Manager, Wythenshawe Community Housing Group (WCHG)

    Jane began her career teaching in post-16 education before moving into marketing and communications in the early years sector. She later moved into social housing, starting as a communications specialist supporting transformational change, and then progressing to manage the communications team. Jane is committed to making communication clear, simple, and accessible to help connect people and strengthen communities.

    Chris Potter, Digital and Graphic Design Specialist, Wythenshawe Community Housing Group (WCHG)

    Chris is the design ‘wizard’ at WCHG, shaping what communications look like. With a background in marketing design and a strong focus on customer experience, he brings a fresh perspective to the non-profit sector. He’s committed to raising standards, challenging the status quo, simplifying messages, and creating clear, engaging designs that support effective communication across the organisation.

  • Price and booking

    Bookings are closed for this event.

    If you experience any issues when submitting your booking, please email [email protected] with the name and date of the session along with the delegate name(s), email address(es) and job title(s) and we'll process the booking for you.

Dates



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