By Rob Gershon, Associate, HQN

Like an elephant doing a bungee jump, the social housing sector has drifted away from ‘no access’ issues that were highlighted in recent HQN research. Inevitably, as the recommendations about how landlords could change their policies and protocols to improve outcomes haven’t been widely adopted, the rope has overstretched and is bringing the problems back towards their point of origin.

Read the full article from HQM here.