Clarion Housing Group has reported that it is facing ongoing issues to its IT systems after it experienced a cyber security incident recently.

In a statement, the organisation said this has led to “some of our emails, IT systems and phone lines” not working as normal.

On the incident itself, Clarion says it is “working urgently with our cyber security partner” to restore systems as soon as possible. In the meantime, the Regulator of Social Housing, the Housing Ombudsman, the Information Commissioner’s Office and The Financial Conduct Authority have all been notified.

The organisation added: “The investigation into this matter is in its early stages but we are working hard to ensure we can support our residents as much as possible during this time.”

It is unclear if there was a breach, but the organisation spokesperson said: “A key priority for us is to understand if any data may have been impacted as part of this incident, but at this stage of our investigations, it is just too early to say.

“We take data protection very seriously and once we have established what has happened, we will advise if you need to do anything.”