Wellbeing & Maintenance Assistant

Annual salary £13,325.62 + benefits

Permanent – 18.75 hours per week

 Closing Date: 17^th April 23

 (This advert may close earlier giving 2 days’ notice if we receive a high volume of applicants, therefore please keep an eye on the closing date on our website)     

Who are we?

ccha are a small local housing association based in central Croydon. Our active development programme means we will soon have more than 1600 homes.

We have around 45 employees, so the organisation prides itself on having a small, family feel. Despite this we are constantly responding to change and things can be fast paced which makes it a vibrant and enjoyable environment. We have a hard-working group of staff and require a bright and determined Individual to join us.

ccha’s Vision – “Delivering on our promises”

ccha’s Mission Statement – “We enable staff and partners to deliver excellent services for our residents and provide more quality homes for our community.

Who are we looking for?

We are seeking to find an excellent communicator who is reliable, resilient, and motivated, along with a great work ethic and a can-do attitude to join our team.

We would like someone who is a team player who can be flexible, reactive, and adaptable at short notice.

This is a highly varied role in which no two days will be the same! We are looking for someone who can deliver a high standard of customer service to all ccha departments, residents, and contractors and all who we work in partnership with.

Your day will consist of visiting older persons sites on a weekly basis to conduct resident welfare checks, building inspections and testing of fire alarms. Ensuring all actions are recorded so that ccha are complying with their responsibilities as a landlord. You will be the main person that residents will see and engage with. You will have a good knowledge of professional boundaries and safeguarding.

You will also be working collaboratively with our Tenancy Management Officers to assist residents to understand and follow their tenancy agreements. Being observant to our residents with additional needs and signposting them to appropriate support.

We are looking for someone who is willing to work a minimum of 3 to 4 days in a week to cover the 18.75 hours. Who can cover colleagues in event of sickness and leave.

You will also be expected to participate in the out of hour’s on-call this operates currently on a rota basis of which you will be on for 1 week every 8 weeks for emergencies within the older persons accommodation located in Sutton and Croydon.

What can we offer?

 This is a fantastic opportunity for someone with excellent customer service skills who is interested in social housing and looking for a part time role with flexibility on your working pattern (subject to agreement and core hours cover).

ccha strive to provide very high levels of customer service and quality properties – in this you will directly see the work you do relate to our corporate objectives and share in the pride of achieving our goals.

Most of the working day will be out at our schemes and offices. But you will also be working from home at other times and interact with a wide range of people, from our residents to suppliers and colleagues.

You will receive equipment, training and support and gain insight into other areas of the association and social housing in general.

This role involves travelling to our schemes –Car is desirable but not essential if willing to travel on bus and train.

 A standard DBS check are required for this role.

 Our competitive benefits package includes:

1. • 25 days holiday (rising to 30 days) pro rata
   • Matching pension contributions (up to 10%)
   • Private Health Scheme and Simply health cash plan
   • Flexible/agile home working
   • Option to buy and sell holiday.

As well as our competitive benefit package, you’ll get to work with a friendly and committed group of people and, should you choose, enjoy activities organised by our Well-being and Social Committee.

Applications & Assessment

If you are interested in the role and would like to learn more or apply please visit our website – https://jobs.ccha.biz/

Testing and interviews: w/c 24 April 2023

Applicants with Disabilities

ccha takes a positive approach to employing people with disabilities.  If you consider that you need an aid, facility, or any additional assistance from us during the recruitment process, please contact [email protected].