Berneslai Homes is a successful, award winning social housing provider and employer, managing homes on behalf of Barnsley Council. You’ll be joining us at a really exciting time as we’re on an ambitious transformation journey and we’ve developed a number of new positions to make sure we have the right resources and people to fulfil our vision: Creating great homes and communities with the people of Barnsley.

The Tenant Support Officer role:

Your role as Tenant Support Officer will be to deliver an effective housing and money management advice service, as well as supporting the Tenants First Manager and Team Leader to administrate and triage applications for the household support grant and hardship funds.

You must be passionate about supporting people and have the initiative and drive to be consistent and persistent in your approach.

Key duties and responsibilities of our Tenant Support Officer:

Provide practical support to tenants on ways to save money and manage their finances, such as:

Completing personal financial statements
Advise on benefit entitlements and look at maximising income
Advise tenants on budgeting and schemes that will help them manage a successful tenancy
Advise and direct tenants towards training or employment programmes
Address issues around fuel poverty by accessing available grants
Support tenants to address rent arrears and set up payment plans

To view the Job Description or submit an application, please visit our recruitment site: https://berneslaihomesjobs.engageats.co.uk