• Job description

    We are currently recruiting for a Tenancy Management Officer to support us within our Housing directorate. As a Tenancy Management Officer you will meet key performance targets and ensure delivery of the organisations 4 corporate objectives. You will be a key contact in delivering a service to address and resolve tenancy legal cases ensure tenancies are sustained and support customers to Independence in meeting their tenancy obligations. Will build key relations with partner organisation to deliver and signpost service.

    As a Tenancy Management Officer you will be instrumental in ensuring that Plus Dane meets its strategic goal, to provide a range of products and services that its customers want and can afford resulting in higher retention rates, lower customer debt and higher advocacy levels. Ensure a cost effective and efficient service that helps to sustain tenancies and communities, whilst maximising income for the organisation.

    We strive to create a great environment for you to work in, which includes offering all the important things such as:

    a competitive salary
    access to the Social Housing Pension Scheme (or life assurance cover for colleagues who chose not to join)
    35 days’ annual leave plus bank holidays
    Generous sickness-absence, maternity, maternity-support (paternity) and adoption leave entitlements
    Free SOLO Medicash membership providing access to a wide range of health care benefits
    24 Hour, free and confidential access to our Employee Assistance Programme for you and your immediate family

    But we also recognise how important life outside of work is too. This is why we are committed to agile working and supporting colleagues to maintain a good work/life balance, so that you don’t miss out on what matters.

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