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Directorate of Neighbourhoods & Customer Services
Job Title: Tenancy Enforcement Officer (Permanent)
Salary: £30,141 – £34,339 (Grade G) per annum
37 Hours per week (to be worked flexibly in line with business needs)
Working across various locations within Cheshire but with some remote working.

The Trust operates an agile working environment which is a combination of working from our Head Office Gadbrook Business Park, Northwich, and home working.

Are you an experienced Tenancy Enforcement Officer, with a proven track record of dealing with complex Anti-Social Behaviour issues through to resolution? If so, read on…

Your Opportunity:

The successful candidate will be joining an established high performing Tenancy Enforcement Team, with responsibility for managing a caseload of anti-social behaviour issues (including prevention and enforcement cases) through to resolution. This includes preparing cases for legal work, drafting witness statements, and representing the Trust at court as and when required.

The role will require you to be pro-active in your approach, with the ability to develop preventative strategies which evidences empathy to the diverse needs of our customers, whether they are subject to or perpetrators of anti-social behaviour.

You will also be required to attend multi-agency meetings from time to time and will work collaboratively with colleagues across the Trust and external agencies to support the needs of the business and the customer.

With proven communication skills, you will proactively address breaches of tenancy and work with customers to enable them to manage and sustain their tenancies.

Due to the nature of the role, a full current driving license and access to a car is essential. The role will also require the successful candidate to undergo a DBS check.

Additionally, due to the flexible working arrangements with this role, you will need access to a room where you can work from and a suitable internet connection.

Find Out More:

If you have any queries about this or would like to ask any questions to learn more about the role, please contact Kevin Hanson at [email protected]

Your Benefits:

In addition to salary we offer a great working environment, a workplace pension scheme, 24-29 days annual leave depending on service, child-care subsidy, an Employee Assistance Programme to help you balance work, family, and personal life, Excellent ongoing learning opportunities and annual Personal Development and Well Being payment.

Please be advised this role requires a Basic Disclosure Barring Service Check.

How To Apply:

Closing date for applications: Friday 12th August 2022 (12:00 Noon)
(Please be aware that applications received after this time will not be considered)

In Person Interview and Assessment Dates: Thursday 25th August 2022

Please visit our website at http://www.wvht.co.uk to access the job information pack.

Please submit your CV with a covering letter (max. 3 pages) demonstrating how you meet he essential criteria in relation to the person specification / accountability profile, please send to [email protected].

C.V’s without a cover letter will not be considered.

Those applicants that consider themselves to have a disability and meet the minimum criteria for the role will be guaranteed an interview. Please confirm within your application if you consider yourself to have a disability and if so, what reasonable adjustments may be required for you.

In line with the Trust’s Disclosure & Barring Policy, please confirm WITHIN YOUR APPLICATION if you have any current convictions under the Rehabilitation of Offenders Act 1974. Applicants may be subject to a DBS check.

Disclaimer: We may conduct social media checks from sources such as Google, Facebook and LinkedIn to assist us in our assessment of your suitability for the role.

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

The recruitment manager will review your skills and experience to determine if there is a match with the position for which you applied. If there is, we will contact you by phone or email to schedule an interview / assessment. If your background does not match our current needs, you will not be contacted.

Please note due to the high volume of applications we are unable to respond to all unsuccessful applicants. If you haven’t heard from us within 3 weeks of the vacancy closing date, unfortunately we will not be pursuing your application further.

We appreciate your interest in Weaver Vale Housing Trust and the time you have invested in applying to us.

The Trust invites applications from all members of the community, irrespective of Gender, Gender reassignment, Sexual orientation, Race, Religion or belief, Disability, Age, Pregnancy and maternity, Marriage and civil partnership.