• Job description

    Reporting to the Supported Housing Team Leader you will deliver a specialist Supported Housing service to all our vulnerable customers across the organisation working collaboratively with managing agents and neighbourhoods to ensure a high level of customer service.

    You will be accountable for the supported housing service, managing agents, compliance, and risk of individual supported housing schemes and deliver bespoke supported housing service tailored to the individual customer and scheme.

    You will need to deliver targeted supported housing services to individual schemes ensuring collaboration with neighbourhoods and ensure all voids, lettings and housing management issues are dealt with effectively taking ownership of any issues within the schemes/ projects and liaising with managing agents to ensure effective partnerships.

    What are we looking for?

    The successful candidate will have relevant Housing Qualification / Experience, experience of working in a supported housing environment with experience of vulnerable customers, and experience of delivering housing management and compliance functions.

  • Benefits

    We offer a competitive salary of £31,150 per annum as the full-time equivalent salary for the role (please note that the salary will be pro rata based on 2 days a week), a generous annual leave entitlement of 31 days, plus 1 additional day’s leave for your birthday (which can be taken at any time), plus bank holidays and a pension scheme with employer matched contributions of up to 10%. Your wellbeing matters to us, and we offer a health cash plan where you can claim back money for health care, access to a GP service and an employee assistance programme, along with access to discounts for you and your family to enjoy outside of work.

    We are passionate about our people, enabling their development, with learning opportunities to progress both personally and professionally. This includes access to volunteer in our local communities or learn a new skill outside of work.

    We have created a flexible working environment, with Onward WorkSpace, which is our approach that focuses on work being the thing that we do that makes a difference to our customers, not the place we go.  You will be provided with all the ICT working equipment to enable you to undertake your role.