We are looking for a Supported Housing Specialist (1 post) to join our Specialist Living team. This is a home based role, where there is no daily requirement to attend an office with the flexibility and need to attend site visits as required.

This position covers a patch within Cheshire East & parts of Greater Manchester. Other travelling may be required within Merseyside, Greater Manchester and Lancashire on an ad hoc basis.

About the role

Reporting to the Supported Housing Team Leader you will deliver a specialist Supported Housing service to all our vulnerable customers across the organisation working collaboratively with managing agents and neighbourhoods to ensure a high level of customer service.

You will be accountable for the supported housing service, managing agents, compliance, and risk of individual supported housing schemes and deliver bespoke supported housing service tailored to the individual customer and scheme.

You will need to deliver targeted supported housing services to individual schemes ensuring collaboration with neighbourhoods and ensure all voids, lettings and housing management issues are dealt with effectively taking ownership of any issues within the schemes/ projects and liaising with managing agents to ensure effective partnerships.

What are we looking for?

The successful candidate will have relevant Housing Qualification / Experience, experience of working in a supported housing environment with experience of vulnerable customers, and experience of delivering housing management and compliance functions.

What you can expect from us

We offer a competitive salary, a generous annual leave entitlement of 31 days plus bank holidays and a pension scheme with employer matched contributions of up to 10%. Your wellbeing matters to us, and we offer a health cash plan where you can claim back money for health care, access to a GP service and an employee assistance programme, along with access to discounts for you and your family to enjoy outside of work.

We are passionate about our people, enabling their development, with learning opportunities to progress both personally and professionally. This includes access to volunteer in our local communities or learn a new skill outside of work.

We have created a flexible working environment, with Onward WorkSpace, which is our approach that focuses on work being the thing that we do that makes a difference to our customers, not the place we go.   You will be provided with all the ICT working equipment to enable you to undertake your role.

About Onward

Onward Homes is one of the largest registered providers of social housing in the North West, with 35,000 properties across the region.

We believe that everyone deserves a place to call their own, which is why we’re committed to building 500 new homes each year. We do more than just provide a roof over our customers’ heads, we’re here to make a real difference.

In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential.

We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below.

If candidates have any concerns / questions in relation to Covid-19 and the role at any stage of the recruitment and selection process they can contact the HR team on [email protected] and a member of the HR Team will be in touch.

Please note that we reserve the right to close the vacancy early prior to the closing date.