About the role

We are looking for a Scheme Manager – (1 post) to join our Specialist Living team. This role is site based at Lonsdale Chase, Croston Road, Preston.

Reporting to the Older Persons Team Leader, the Scheme Manager will provide intensive housing and building management services at Onward sheltered housing schemes enabling tenants to live confidently and independently in their own homes and ensuring Onward meets health & safety compliance requirements.  The Scheme Manager liaises with health and social care providers, voluntary agencies and others assisting tenants to maintain their accommodation.

Responsibilities include providing each tenant with an agreed level of intensive housing management, responding to tenant and scheme emergencies.  Ensure that the sheltered housing scheme meets regulatory standards for all health and safety and compliance requirements, ensuring property log books are up to date and all requirements are met.

Working with our neighbourhood colleagues, the Scheme Manager will ensure all voids, lettings and housing management issues are communicated to ensure collaborative working.

What are we looking for?

You should have experience of dealing with older people in a service environment and building management and compliance requirements.  Excellent communication skills are essential, with the ability to work on your own initiative as part of a dispersed team.  You should have experience of working proactively to improve services and customer satisfaction.  A satisfactory disclosure barring service (DBS) reference will be required.

This role is predominately based in our Neighbourhoods and you will attend the office as and when required.

You should have experience of dealing with older people in a service environment and building management and compliance requirements.  Excellent communication skills are essential, with the ability to work on your own initiative as part of a dispersed team.  You should have experience of working proactively to improve services and customer satisfaction.  A satisfactory disclosure barring service (DBS) reference will be required.

This role is predominately based in our Neighbourhoods and you will attend the office as and when required.