Wythenshawe Community Housing Group are advertising an exciting opportunity for a Sales & Lettings Assistant role, within the Garden City Homes (GCH) team.  This role will provide and deliver an efficient and effective customer service to all GCH customers.

The responsibilities include, but are not limited to:

1. • Delivering the RTA/RTB administration process from initial enquiry through to completion.
   • Experience of effectively dealing with customer enquiries on the phone, face to face and via email/social media to offer advice.
   • Responding to all enquiries from customers, solicitors, valuers and mortgage lenders.

The successful candidate will have strong IT and systems skills, a professional approach together with the ability to work effectively within a team and to deliver high levels of customer services.  A strong attention to detail and the ability to prioritise in order to meet deadlines is required for this role.

For further information, please see the job description and person specification.

We are one of the largest registered housing providers in Greater Manchester – uniquely positioned within Wythenshawe’s ‘Garden City’. WCHG is an inclusive employer where differences are recognised as strengths in delivering our purpose. Investment is key to enabling staff teams to feel empowered and trusted to deliver their best work.

This is a fantastic opportunity to make a difference in the Wythenshawe Community… but more than that, with every job role comes a competitive salary, great pension scheme, holiday that will increase with each year of service, flexible working, an employee assistance and health care plan including staff benefits, professional membership, and excellent ongoing learning opportunities.

About Us

Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester.

We are committed to investing in the health, wellbeing and development of colleagues, who we will reward fairly and empower and trust to deliver their best work for the benefit of WCHG, our customers and stakeholders. WCHG is an inclusive employer of choice where differences are recognised as strengths in delivering our purpose. A disability confident employer WCHG will work to make reasonable adjustments where possible throughout its employment processes.

Our purpose is to provide good quality homes and services to our customers and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities.