• Job description

    Are you ready to lead a multi-disciplinary team and shape the future of housing repairs and voids services? We’re looking for a dynamic and strategic Repairs and Voids Manager to join our Building Services Management Team.

    About the Role

    As the Repairs and Voids Manager, you will be responsible for delivering a responsive, customer-focused repairs and voids service that meets the needs of our tenants and supports the Council’s wider objectives. You will lead the development and continuous improvement of the service, ensuring it is safe, efficient, and aligned with performance targets.

    This is a senior leadership role where you will play a key part in shaping a sustainable service model that not only meets internal demand but also positions us to win external contracts and generate income for the Council.

    Key Responsibilities

    • Lead and manage the delivery of responsive repairs and voids services.
    • Ensure services are delivered in a timely, safe, and cost-effective manner.
    • Drive performance to meet and exceed organisational and departmental targets.
    • Contribute to the strategic development of the Building Services function.

    About You

    We’re looking for someone with:

    • Proven experience in managing housing repairs and voids services.
    • Strong leadership and team management skills.
    • A strategic mind-set with the ability to drive service improvement and innovation.
    • Excellent communication and stakeholder engagement abilities.
    • A commitment to delivering high-quality, customer-focused services.

     

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