• Job description

    Why Us?

    It’s time to join West Lancs as we embark on delivering our new and ambitious Vision and Priorities.  With a focus on environmental sustainability, generating economic prosperity, building inclusive & healthy communities and financial resilience, we are looking for exceptional candidates to help shape our future. You will be joining an organisation that puts its customers first, takes responsibility and works together with a can-do attitude, all while challenging the status quo to deliver exceptional outcomes for our communities.

    Your Role!

    You will be responsible for maintaining the highest quality of core unit and property hierarchy, and customer data in our systems. Your role is critical in supporting service charge management and delivering key organisation processes, for example rent reviews, the Statistical Data Return (SDR), and providing the foundation for strong data analysis across the organisation.

    Additionally, you will communicate rent and service charge reviews to customers and the organisation, establishing and curating the processes for property administration and rent reviews.

    To find out more about West Lancashire Borough Council, please view the attached Role Profile below.

    About You!

    You will:

    • Educated to degree level or equivalent, equivalent experience will be considered.
    • Specific knowledge of customer charge setting and processing.
    • Experience of completing rent reviews.
    • Experience of completing Regulatory Returns.
    • Experience of working with complex data.
    • Experience of managing and leading a team effectively.
    • Experience communicating across both finance and non-financial stakeholder groups.
    • Experience delivering data improvements projects

    What’s in it for you?

    We pride ourselves on our friendliness and being a good employer with a range of benefits and employment terms and conditions to suit you. A competitive salary and annual leave entitlement, flexible working, a generous employer pension contribution scheme, work life balance policies, and support for your personal development are just some of the benefits we offer.

    If you are eager to be part of a transformative journey and make a tangible impact, West Lancashire Borough Council welcomes your application.

  • Benefits

    Salary
    We offer competitive salaries on an incremental salary scheme, paid according to locally
    agreed pay grades using national spinal column points. You will receive an increment on 1
    April each year, or when you have completed six months service if appointed between October
    1 and March 31, until you reach the top of the band within your pay scale.
    Salaries are paid in 12 equal installments on the 15th day of each month by BACS transfer into
    a nominated bank account.
    Working Week and Flexi Time
    The Council benefits from a 36 hour working week , with a minimum lunch break of 30 minutes
    each day as part of a flexi time scheme.
    The current flexi-time system supports employees to maintain a good work-life balance by
    allowing a variation of start and finish times in accordance with the business needs of the
    service; enabling accumulation of flexi-time of up to two flexi days in every four week period.
    However, Service Managers must ensure that arrangements are in place to give effective
    cover during the hours when the office is open to the public:
    9.00 a.m. – 5.00 p.m. Monday to Thursday
    9.00 a.m. – 4.45 p.m. Friday
    Whilst the standard working week and flexi time scheme is available to most employees, due
    to the nature of some positions within the Council, not all roles support this form of working.
    For positions where there are alternative working arrangements, these will be specified on the
    job advert.