Do you…….

•    Enjoy working in a busy, customer facing environment?

•    Have a passion for delivering excellent customer service?

•    Want a new and exciting challenge?

If the answer to these questions is “yes”, this could be the perfect opportunity for you!

We are looking to recruit highly motivated, customer focused individuals to join our busy Customer Liaison Team within the Councils Property Services Department.

You will be the first point of contact relating to enquiries about physical works to the Councils domestic housing stock, visiting customers in their homes, attending contractor meetings and resolving issues  with a ‘right first time’ approach.

You will be a team player, have the ability to work with minimal supervision, have excellent communication skills, be able to prioritise your own workload, delivery under pressure and meet multiple deadlines whilst dealing sympathetically and empathetically with a wide range of customers. You will also need to be flexible in your approach to working hours to meet the needs of the service.

You will need excellent ICT skills, including the ability to use Word, Excel, Outlook, and other software packages as required.

The post holder will support the development of a positive organisational culture that is outward looking, evidence based and customer focused.  You will adhere to the Council’s Expected Behavioural Standards ensuring that a high standard of customer care is maintained.

We pride ourselves on being a good employer with a range of benefits and employment terms and conditions to suit you. You will be able to benefit from competitive salaries on an incremental scheme, flexible working, LGPS pension scheme, family friendly policies and healthcare insurance. To read more about the benefits of working for us visit; Benefits of Working for the Council

So, if you think you are up to the challenge, we would love to hear from you.