We are a groundbreaking, innovative housing partnership working as a not for profit organisation in the London Borough of Sutton with ambitious objectives for making Sutton a great place to live.

Formed in April 2006 as an Arms Length Management Organisation we work in partnership with Sutton Council and its residents, managing over 6,000 council properties and over 1,500 leasehold properties in Sutton. Although the housing stock is owned by the London Borough of Sutton, day to day management, maintenance and asset investment is the responsibility of Sutton Housing Partnership.

In the last two years we have insourced the repairs service, grass cutting service, started an large scale transformation programme for both residents and colleagues, have achieved Customer Service Excellence and Domestic Abuse Housing Alliance accreditation, delivered an Energiesprong retrofit programme, and will be delivering our new asset investment programme based on the best stock condition survey data in the sector, along with much more.  We have a strong commitment to colleague engagement, health, wellbeing and flexible working.

Sutton’s population is growing and the need to deliver a supply of affordable homes has never been greater.  SHP is quickly becoming a service provider of choice for additional council specialist housing services and has been successful in a partnership bid with a Registered Provider for a stock rationalisation programme where Sutton Housing Partnership will manage over 500 homes in Sutton, Merton, Kingston, and Epsom and Ewell on the Providers behalf. It is an excellent time to join our ambitious organisation and we are looking for a Repairs Surveyor to deliver a repairs and maintenance service across the managed portfolio and to make sure our customers are kept safe. The post would also be responsible for works to void properties.

If you are passionate about excellent customer service, continuous improvement and an excellent communicator then this position presents an ideal opportunity to demonstrate those skills further. If you want to be part of a high performing team and you are passionate about working in a team that makes a positive impact in local communities, then this is the job for you.

Requirements:

• • • A sound knowledge and understanding of repairs and maintenance, and schedule of rates
    • A sound knowledge and understanding of traditional and modern construction practices, best practice, and associated Regulations
    • The ability to prepare basic construction drawings and draft specifications
    • Experience of property maintenance work in housing that has included undertaking property inspections, diagnosing common property defects and supervising the work of contractors
    • Experience of delivering planned maintenance programmes
    • Comprehensive knowledge of materials, trades, construction methods and legal/statutory requirements
    • Experience of managing works to turn around void properties
    • Experience of monitoring budgets
    • Understanding and experience of leasehold service charging including consultation requirements for qualifying works (section 20)
    • An understanding of the Housing, Health & Safety Rating Guidance (HHSRS: Guidance for Landlords and Property-Related
      Professionals) and practical knowledge of how to assess
    • Thorough understanding and experience of risk management in a range of environments in order to take informed decisions
    • A customer-focused approach and valuing diversity
    • Ability to communicate effectively verbally and in writing at all levels
    • An inquisitive approach to learning from best practice
    • An assertive and proactive approach to resolving technical and people issues and identifying opportunities
      for improvement or resolution
    • Ability to challenge and influence for maximum impact
    • Ability to work under pressure and to tight deadlines
    • Ability to work independently, exercising good initiative and judgement.